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Off-Plan Client Advisor - Arabic Speaker - Abu Dhabi

Roots Origin Properties
Abu Dhabi, UAE
Full Time
Mid
Onsite
2 days ago
Client RelationsCustomer SatisfactionCommunicationCustomer ServiceNegotiationPresentation
Free

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Client RelationsCustomer SatisfactionCommunication
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Company Description

  • Roots Origin Properties is a real estate firm specializing in off plan and premium property investments in Abu Dhabi and the wider UAE market.
  • The company focuses on providing trusted guidance to buyers seeking new developments, with an emphasis on transparency and long term client relationships.
  • Team members work in a fast paced, growth oriented environment with opportunities to develop deep knowledge of local property trends and investment options.

Role Description

  • Guide clients through the process of purchasing off plan properties.
  • Meet prospective buyers, conduct property presentations, explain project details, pricing, payment plans, and investment benefits.
  • Support clients through reservation and documentation.
  • Maintain regular communication with clients, follow up on leads, respond to inquiries, and ensure a smooth customer journey from first contact to post sale support.
  • Coordinate with developers and internal teams, stay up to date on new projects and market trends.
  • Contribute to sales targets while maintaining high standards of client satisfaction.
  • Use Arabic and English in client interactions and represent Roots Origin Properties professionally at all times.

Qualifications

  • Strong client facing skills, including Client Relations and Customer Satisfaction.
  • Excellent Communication and Customer Service abilities.
  • Basic understanding of Insurance or related financial products as they may relate to property transactions.
  • Fluency in Arabic and good command of English, both spoken and written.
  • Previous experience in real estate, sales, or a client advisory role, preferably within the UAE market.
  • Strong negotiation, presentation, and follow up skills with a proactive approach to lead generation.
  • Ability to work on site in Abu Dhabi, manage a dynamic schedule, and collaborate with cross functional teams.
  • Familiarity with CRM tools and basic MS Office skills; a valid UAE driving license is an advantage.

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