MANAGER - FACILITIES
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Key skills for this role
About the Role
EFS Facilities Services Group is seeking a Manager - Facilities to direct all activities within an assigned project/account. The role involves implementing strategies, achieving budgeted targets, and ensuring operational excellence.
Key Skills for This Role
Responsibilities
- Direct all activities within an assigned project/account/contract
- Implement approved strategies and ensure achievement of budgeted targets (revenue, profit, collections)
- Develop key FM standards and processes
- Proactively seek opportunities to increase profit margins and maintain cashflows
- Review and approve material requests based on project budget
- Conduct monthly meetings with clients and build healthy relationships
- Carry out mid year and annual reviews of direct reportees
- Organize training for the team on operation and handling of systems
Requirements
- Experience in facilities management, preferably in a managerial role
- Ability to develop and implement FM standards and processes
- Experience managing budgets and achieving profit margins
- Strong client relationship and communication skills
- Experience in team management and development
Full Job Posting
About EFS
- EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets.
- Home to 25,000 employees from different cultural and professional backgrounds across 30 plus offices.
Purpose of the role
- The purpose of the role is to direct all activities within an assigned project/account/contract, implementing approved strategies and ensuring the achievement of budgeted targets such as revenue, profit, collections, and operational excellence.
- The focus involves mobilizing the team to deliver world class FM services, meet contractual obligations, and liaise with other departments.
Strategy
- Develop key FM standards and processes
- Analyze the project requirements and direct the approach to operations
- Proactively seek opportunities to increase the profit margins and maintain Cashflows for smooth operations
- Promote and implement green initiatives that drive sustainability
- Sub contractor selection based on best prices and quality of service
- Review the feasibility of solutions proposed by the Engineer and provide approvals
- Resource planning – choose the best team for your operations and develop them
- Look for opportunities to increase margins by proposing variation jobs to the client
- Review PPM plans and checklists
Business Growth
- Proactively seek opportunities to increase the profit margins and maintain Cashflows for smooth operations
- Look for opportunities to increase margins by proposing variation jobs to the client
- Operate and maintain agreed profit margins
Client Experience
- Preparing inputs for MIS reports for assigned projects/accounts and sharing them with the Operations manager
- Respond to escalations in the best manner ensuring brand reputation
- Review and approve material requests based on the project budget
- Maintain agreed KPI and deliver SLAs
- Conduct monthly meetings with the client and build a healthy relationship
Team Management
- Resource planning – choose the best team for your operations and develop them
- Carry out mid year and annual reviews of direct reportees
- Organize training for the team about the operation and handling of systems, machines, and equipment on site to enable team development
- Develop positive working relationships among team members
- Implement reward/recognition initiatives to boost team morale
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