Lead Systems Infrastructure Architect
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Key skills for this role
About the Role
HTC Global Services is looking for a Lead Systems Infrastructure Architect to design, support, and modernize compute and systems infrastructure. This hands-on leadership role provides L4 compute expertise, supporting virtualization, cloud environments, and infrastructure reliability.
Key Skills for This Role
Responsibilities
- Provide L4 hands on compute architecture and advanced systems troubleshooting
- Lead the design and improvement of compute, virtualization, and systems infrastructure
- Support VMware vSphere, Citrix, server platforms, cloud compute, and hybrid infrastructure
- Evaluate compute performance, capacity, availability, and reliability
- Analyze metrics and recommend optimization opportunities
- Lead root cause analysis for complex compute and infrastructure incidents
- Coordinate with network, security, storage, backup, M365, telecom, and vendor teams
- Support cloud transition and hybrid architecture planning
- Create and maintain system diagrams, architecture documentation, configurations, and procedures
- Provide technical guidance to other infrastructure engineers
- Participate in critical incident response and on call escalation
Requirements
- 10+ years of systems engineering, compute architecture, virtualization, or senior infrastructure support experience
- L4 level compute architecture and hands on troubleshooting capability
- Strong experience with VMware vSphere, Citrix, Windows Server, Linux, or similar compute platforms
- Experience with AWS, Azure, GCP, or hybrid cloud environments
- Experience with monitoring tools and infrastructure performance analysis
- Strong understanding of compute, virtualization, storage, backup, network, and security dependencies
- Experience leading complex infrastructure incidents and root cause analysis
- Strong documentation, communication, reporting, and technical leadership skills
Full Job Posting
Overview / Summary
- Lead the design, support, and modernization of compute and systems infrastructure in a hands on leadership role.
- Support critical operations, virtualization, cloud environments, performance optimization, and infrastructure reliability.
- This role provides L4 compute expertise while remaining actively involved in complex infrastructure operations.
Key Responsibilities
- Provide L4 hands on compute architecture and advanced systems troubleshooting.
- Lead the design and improvement of compute, virtualization, and systems infrastructure.
- Support VMware vSphere, Citrix, server platforms, cloud compute, and hybrid infrastructure.
- Evaluate compute performance, capacity, availability, and reliability.
- Analyze metrics and recommend optimization opportunities.
- Lead root cause analysis for complex compute and infrastructure incidents.
- Coordinate with network, security, storage, backup, M365, telecom, and vendor teams.
- Support cloud transition and hybrid architecture planning.
- Create and maintain system diagrams, architecture documentation, configurations, and procedures.
- Provide technical guidance to other infrastructure engineers.
- Participate in critical incident response and on call escalation.
Required Qualifications
- 10+ years of systems engineering, compute architecture, virtualization, or senior infrastructure support experience.
- L4 level compute architecture and hands on troubleshooting capability.
- Strong experience with VMware vSphere, Citrix, Windows Server, Linux, or similar compute platforms.
- Experience with AWS, Azure, GCP, or hybrid cloud environments.
- Experience with monitoring tools and infrastructure performance analysis.
- Strong understanding of compute, virtualization, storage, backup, network, and security dependencies.
- Experience leading complex infrastructure incidents and root cause analysis.
- Strong documentation, communication, reporting, and technical leadership skills.
Benefits
- Group Health (Medical, Dental, and Vision)
- Paid Time Off, Paid Holidays
- 401(k) matching
- Group Life and Disability insurance
- Professional Development opportunities
- Wellness programs
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