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Housekeeping Supervisor
Rotana Hotels
Makkah, KSA
Full-time
Entry
Onsite
Discovered 2 weeks ago
Housekeeping operationsTeam supervisionHotel operationsGuest serviceEnglishInspection and quality control
Free
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Housekeeping operationsTeam supervisionHotel operations
Role Overview
Rotana Hotels is seeking a guest-focused Housekeeping Supervisor.
The role supervises Housekeeping Attendants and supports operational objectives.
The position is responsible for hotel cleanliness, maintenance standards, and guest service quality.
Key Skills for This Role
Housekeeping operationsTeam supervisionHotel operationsGuest serviceEnglishInspection and quality control
Full Job Posting
Role Overview
Rotana Hotels is seeking a guest-focused Housekeeping Supervisor.
The role supervises Housekeeping Attendants and supports operational objectives.
The position is responsible for hotel cleanliness, maintenance standards, and guest service quality.
Key Responsibilities
- Prepare job assignments and issue keys and supplies to Housekeeping Attendants.
- Track VIP, Do Not Disturb, Sleep Out, and Double-Lock rooms and take appropriate action.
- Attend daily meetings and receive special instructions.
- Receive check-outs before reporting rooms as vacant.
- Receive and fulfill special guest requests.
- Inspect cleaned areas using checklists and verify room supplies meet standards.
- Report immediate repairs and complete required reports.
- Hand found articles to the lost and found department.
- Supervise cleaning of guest rooms, corridors, and stairwells.
- Train and assist Housekeeping Attendants and advise the superior about performance.
- Assist with inventory and maintain housekeeping machines and equipment.
Education, Qualifications & Experience
- Diploma or vocational training in hospitality.
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