Housekeeping Coordinator
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Key skills for this role
About the Role
Eco Facility Management LLC is seeking a highly organized Housekeeping Coordinator to support housekeeping operations in Dubai. The role involves coordinating schedules, handling bookings, managing staff assignments, and ensuring smooth communication between clients and the operations team.
Key Skills for This Role
Responsibilities
- Coordinate and schedule housekeeping services efficiently
- Assign daily tasks and monitor staff attendance
- Handle customer inquiries, bookings, and service requests
- Maintain accurate records of bookings, staff schedules, and reports
- Communicate with clients regarding service confirmations and updates
- Follow up on customer feedback and resolve service related concerns
- Monitor inventory of cleaning supplies and report replenishment needs
- Prepare daily, weekly, and monthly operational reports
- Ensure compliance with company policies and service standards
- Support the Operations Manager with administrative tasks as required
Requirements
- Previous experience in housekeeping coordination, customer service, administration, or a similar role
- Strong organizational and multitasking skills
- Excellent communication skills in English
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Ability to work under pressure and manage multiple schedules
- Strong attention to detail and problem solving abilities
- Experience in cleaning, facilities management, hospitality, or housekeeping industry preferred
Full Job Posting
Job Summary
- We are seeking a highly organized and detail oriented Housekeeping Coordinator to support our housekeeping operations.
Key Responsibilities
- Coordinate and schedule housekeeping services efficiently.
- Assign daily tasks and monitor staff attendance.
- Handle customer inquiries, bookings, and service requests.
- Maintain accurate records of bookings, staff schedules, and reports.
- Communicate with clients regarding service confirmations and updates.
- Follow up on customer feedback and resolve service related concerns.
- Monitor inventory of cleaning supplies and report replenishment needs.
- Prepare daily, weekly, and monthly operational reports.
- Ensure compliance with company policies and service standards.
- Support the Operations Manager with administrative tasks as required.
Requirements
- Previous experience in housekeeping coordination, customer service, administration, or a similar role.
- Strong organizational and multitasking skills.
- Excellent communication skills in English (additional languages are an advantage).
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to work under pressure and manage multiple schedules.
- Strong attention to detail and problem solving abilities.
- Experience in the cleaning, facilities management, hospitality, or housekeeping industry is preferred.
Preferred Qualifications
- Knowledge of scheduling management.
- Experience handling customer bookings and staff coordination.
- Familiarity with CRM or scheduling software is an advantage.
- Advanced proficiency in Microsoft Excel, including formulas, data analysis, reporting, pivot tables, and spreadsheet management.
Benefits
- Competitive salary.
- Visa and medical insurance provided as per UAE labor law.
- Annual leave and public holiday benefits.
- Career growth opportunities within the company.
Salary
- AED 3,500 – AED 5,000 per month (depending on experience)
Work Location
- In person at Arjan, Dubai, UAE
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