Group Human Resources Manager

Role overview

Group HR strategy

• Develop and execute a Group-level people strategy aligned with business priorities and growth plans.
• Establish consistent HR frameworks, policies, and processes across different businesses.
• Advise the Group CEO and senior leadership on organizational design, workforce planning, succession, and leadership development.
• Introduce HR metrics, dashboards, and management reporting.

Talent and rewards

• Develop workforce planning and talent strategies across the Group.
• Oversee hiring for senior, specialist, and business-critical positions.
• Strengthen succession planning, internal talent development, leadership capability, engagement, retention, and career progression.
• Lead compensation structures, salary bands, reward frameworks, market benchmarking, salary reviews, and incentives.

Performance and compliance

• Enhance performance management frameworks, measurable objectives, KPIs, and management development programmes.
• Align learning and development initiatives with business requirements.
• Oversee labour, immigration, residency, work permit, employee documentation, and government approval requirements.
• Monitor regulations, renewals, licences, registrations, permits, records, and audit documentation.

Government relations and systems

• Oversee PRO and government relations activities supporting multiple entities.
• Maintain relationships with government authorities and manage external PRO providers where applicable.
• Improve HR policies, HRIS and ERP use, analytics, reporting, controls, and process governance.
• Provide senior guidance on employee relations, disciplinary matters, grievances, and employment risks.

HR team leadership

• Lead and develop the Group HR team and associated employee services functions.
• Set objectives, KPIs, service standards, and the appropriate balance of centralized and entity-level HR activities.
• Build a responsive, commercially focused, service-oriented HR function.

Essential experience

• Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline.
• 10–15+ years of progressive HR experience with substantial senior HR leadership exposure.
• Strong experience in FMCG, consumer goods, retail, or a similarly operationally intensive industry.
• GCC or Middle East experience is essential, with Qatar experience highly desirable.
• Strong understanding of GCC employment, immigration, and government-related HR requirements.
• Experience managing compensation and benefits across a sizeable or multi-entity organization.

Additional requirements

• Experience overseeing PRO, government relations, and employee documentation functions.
• Track record improving HR policies, processes, systems, and governance.
• Strong exposure to organizational development, workforce planning, and talent management.
• Experience working with CEOs, business owners, senior executives, and government stakeholders.
• Fluency in both Arabic and English is essential.

Desirable background and attributes

• Experience in hospitality, hotels, leisure, real estate, property, diversified groups, family-owned organizations, or multi-entity organizations is advantageous.
• HRIS or ERP implementation, transformation, restructuring, or rapid-growth experience is advantageous.
• The role requires a strategic yet hands-on, commercially minded HR leader with strong stakeholder management and integrity.