Front Desk Agent - Arabic Speaker
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Key skills for this role
Role Overview
Rotana Hotels is seeking a Front Desk Agent fluent in Arabic.
The position is based at Riviera Rayhaan by Rotana Doha.
The role focuses on guest service and smooth front desk operations.
Key Skills for This Role
Full Job Posting
Role Overview
Rotana Hotels is seeking a Front Desk Agent fluent in Arabic.
The position is based at Riviera Rayhaan by Rotana Doha.
The role focuses on guest service and smooth front desk operations.
Responsibilities
- Greet and welcome guests professionally and warmly.
- Answer phone calls and direct them to the appropriate department.
- Check guests in and out and process payments.
- Handle guest requests and inquiries promptly and efficiently.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed.
Candidate Requirements
- Fluency in Arabic and English.
- Proven experience in a customer service role.
- Strong communication and interpersonal skills.
- Ability to multitask efficiently in a fast-paced environment.
- Proficiency in basic computer applications.
- Flexibility to work evenings and weekends as required.
Skills
- Strong customer service orientation.
- Good organizational skills and attention to detail.
- Problem-solving and conflict resolution abilities.
- Knowledge of basic computer applications and office equipment.
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