Field Operations Contract Manager

• Coordinate installation activities for small to mid-scale field deployment projects.
• Track installation progress against defined timelines and flag risks that may impact service delivery.
• Ensure subcontractor work aligns with approved schedules, scope, and cost controls.

• Apply established quality control processes to subcontracted installation work.
• Monitor compliance with telecom safety standards and regulatory requirements.
• Identify operational risks related to installation quality or subcontractor performance and implement mitigation measures.
• Participate in post-installation reviews to identify recurring issues and recommend corrective actions.

• Maintain accurater ecords of subcontractor performance, site inspections, deficiencies, and corrective actions.
• Prepare operational reports related to installation quality, field issues, and subcontractor compliance for internal review.
• Prepare daily productivity reports for upper management

• Regular site visits in varying and sometimes unfavorable conditions
• Combination of office-based and field-based work with limited flexibility
• Availability for on-call support, including evenings and weekends asrequired
• Mandatory in-person attendance with no remote work option

• Extensive experience in telecommunications field operations.
• Demonstrated hands-on experience in FTTH installation environments , including fibre cabling and splicing practices.
• Experience overseeing or inspecting subcontracted telecom installation work.
• Strong working knowledge of telecom installation standards, safety requirements, and regulatory compliance.
• Proven ability to independently assess field installation quality and resolve technical issues.
• Experience supporting residential, business, and MDU telecom installations.

• Postsecondary education in Telecommunications, Engineering Technology, Construction Technology, or a related field.
• Project coordination or technical certification related to telecommunications or field operations is an asset.1

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement.

Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

We move fast, adapt with courage, and work together to solve challenges.

Through empowerment and open communication, we foster a culture where bold ideas thrive.

We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

• Customer Centricity

In every decision we make, we think through the customer’s lens.

We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are.

By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

We build trust by acting with integrity, respect, and transparency in everything we do.

We communicate with each other openly and presume positive intentions.

By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

• We are a growing, dynamic organization
• We offer a competitive variable compensation package
• Hybrid positions
• Benefits (Medical, Dental, and Vision)

• RRSP matching program

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.