Devices & IOT Field Engineering Manager
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Key skills for this role
Role Overview
The partner company is seeking a Devices & IoT Field Engineering Manager based in Australia.
The role leads a regional Field Engineering team supporting customers through presales, solution architecture, and professional services.
The position combines hands-on technical expertise, people management, customer engagement, and strategic thinking.
The role operates in a globally distributed environment with international collaboration.
Key Skills for This Role
Full Job Posting
Role Overview
The partner company is seeking a Devices & IoT Field Engineering Manager based in Australia.
The role leads a regional Field Engineering team supporting customers through presales, solution architecture, and professional services.
The position combines hands-on technical expertise, people management, customer engagement, and strategic thinking.
The role operates in a globally distributed environment with international collaboration.
Accountabilities
- Lead, develop, and support Field Engineers from graduate to senior level.
- Set objectives, plan priorities, and drive progress against projects and business commitments.
- Coach engineers, strengthen engineering practices, and support technical and career development.
- Advise customers on complex Linux and IoT problems and communicate business value.
- Represent products to customers, partners, stakeholders, and internal teams.
- Provide market and customer feedback to Product and Engineering teams.
- Support international travel for company events and customer engagements.
Requirements
- An undergraduate degree in Computer Science or a related technical discipline, or a compelling alternative professional background.
- Extensive embedded Linux experience, including Yocto or comparable technologies.
- Strong Linux expertise; Debian or Ubuntu experience is advantageous.
- Previous experience managing or leading a small engineering or technical team.
- Customer-facing experience in technical, consulting, presales, professional services, or similar environments.
- Strong understanding of connected devices, IoT, edge computing, and secure reliable device fleets.
- Excellent written and spoken English communication skills.
- Strong interpersonal, adaptable, accountable, collaborative, and results-oriented approach.
- Ability to learn quickly in a rapidly changing technology environment.
- RTOS experience is desirable; additional programming or spoken-language skills are a plus.
- Willingness to travel internationally approximately twice yearly for company events and occasionally for customer or industry engagements.
Work Environment
- The company operates a globally distributed, remote-first working environment.
- The role works primarily within a single major time zone while collaborating globally.
- In-person team sprints and company events occur approximately twice a year.
Benefits
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review based on location, experience, and performance.
- Performance-driven annual bonus or commission in addition to base compensation.
- Annual holiday leave, maternity and paternity leave, wellness support, and recognition programmes.
- Opportunities for international travel, team collaboration, and professional growth.
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