Data Center Technician
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Key skills for this role
About the Role
Microsoft is seeking a Data Center Technician in Doha to perform hardware deployments, troubleshooting, and diagnostics in its global data centers. The role involves staging, setting up, and decommissioning hardware following standard procedures.
Key Skills for This Role
Responsibilities
- Perform diagnostics and troubleshooting following standard procedures, replacing faulty components
- Perform post execution quality checks on grounding, staging, labeling, and cabling
- Decommission hardware for simple changes and refreshes following standard procedures
- Follow procedures to communicate, report, and escalate incidents
- Assist and provide guidance to other technicians
- Complete required training and observe experienced technicians
- Contribute to a positive team environment by sharing information
Requirements
- High school diploma or equivalent
- Basic knowledge of computer hardware and components
- Experience supporting IT equipment or related technology
- Ability to pass Microsoft Cloud Background Check
Full Job Posting
Overview
- As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments.
- Perform troubleshooting and diagnostics on equipment, and perform hardware decommissions.
- Opportunity to deepen understanding of Data Center standard processes and procedures.
Responsibilities
- Performs diagnostics and troubleshooting following standard procedures.
- Performs post execution quality checks.
- Decommissions hardware for simple changes and refreshes.
- Follows procedures to communicate, report, and escalate incidents.
- Assists and provides guidance to other technicians.
- Completes required training.
- Contributes to a positive and effective team environment.
- Has pride and accountability for service quality.
- Embodies culture and values.
Qualifications
- High school diploma, or equivalent and basic knowledge of computer hardware and components.
- Experience supporting IT equipment or related technology.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Microsoft Cloud Background Check required.
Preferred Qualifications
- Experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
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