Data Center Logistics Technician
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Key skills for this role
About the Role
Microsoft seeks a Data Center Inventory & Asset Technician to perform cycle audits, manage deliveries, and coordinate security escorts in Dubai. You will deepen your knowledge of inventory management and warranty processes.
Key Skills for This Role
Responsibilities
- Perform assigned tasks and escalate issues during high volume work activity or escalation based situations.
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices (RMA).
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
- Maintain accurate logical information within various inventory management systems.
- Ensure detailed physical inventory tracking and staging.
- Help to reconcile and report inventory discrepancies.
- Perform destruction of data bearing devices (DBD) following SLAs and Microsoft policies.
- Notify management about ordering stock shortages and escalate issues.
- Comply with security and data management policies.
Requirements
- High School Diploma AND experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or related field (or equivalent experience)
- Ability to pass Microsoft Cloud Background Check
- Experience in warehouse/supply chain in an IT environment, IT, and/or logistics, operating heavy load movement equipment for a large corporation (preferred)
Full Job Posting
Overview
- As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third party vendors, and document inbound and outbound deliveries.
- Microsoft’s Cloud Operations & Innovation (CO+I) delivers core infrastructure for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and Azure.
Responsibilities
- Perform assigned tasks and escalate issues during high volume work activity or escalation based situations.
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices (RMA).
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
- Maintains a strong focus to understand the impact of their work when completing tickets and assigned IAM tasks.
- Maintains and steward up to date and accurate logical information within various inventory management systems.
- Ensures detailed physical inventory tracking and staging.
- Help to reconcile and report inventory discrepancies.
- Performs destruction of data bearing devices (DBD) following all SLAs and Microsoft policies as necessary.
- Notifies management about ordering stock shortages. Escalates any issues to management.
- Comply with security and data management policies.
Qualifications
- High School Diploma AND experience warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or a related field (or equivalent experience).
- Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check.
- Preferred: Experience in warehouse/supply chain in an IT environment, IT, and/or logistics, operating heavy load movement equipment for a large corporation (or equivalent experience).
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