Data Center Logistics Technician
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Key skills for this role
About the Role
Microsoft is seeking a Data Center Inventory & Asset Technician (DIAT) to perform cycle audits, execute deliveries, coordinate security escorts, and document inbound/outbound shipments.
Key Skills for This Role
Responsibilities
- Perform cycle audits and execute incoming/outgoing deliveries
- Coordinate security escorts for third party vendors
- Document inbound and outbound deliveries
- Coordinate with suppliers for warranty claims and RMA process
- Maintain accurate logical information in inventory management systems
- Perform destruction of data bearing devices following SLAs and policies
Requirements
- High School Diploma AND experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or related field (or equivalent experience)
- Ability to pass Microsoft Cloud background check
Full Job Posting
Overview
- As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third party vendors, and document inbound and outbound deliveries.
- This role supports Microsoft's Cloud Operations & Innovation (CO+I) and the core infrastructure for services like Bing, Office 365, Xbox, OneDrive, and Azure.
Responsibilities
- Perform assigned tasks and escalate issues during high volume work activity or escalation based situations.
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices (RMA).
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
- Maintains focus to understand impact of work when completing tickets and assigned IAM tasks.
- Maintains up to date and accurate logical information within inventory management systems.
- Ensures detailed physical inventory tracking and staging.
- Helps reconcile and report inventory discrepancies.
- Performs destruction of data bearing devices (DBD) following SLAs and Microsoft policies.
- Notifies management about ordering stock shortages and escalates issues.
- Complies with security and data management policies.
Qualifications
- High School Diploma AND experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or a related field (or equivalent experience).
- Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check.
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