Data Center Logistics Technician
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Key skills for this role
About the Role
Microsoft is hiring a Data Center Inventory & Asset Technician (DIAT) in Doha to perform cycle audits, manage incoming/outgoing deliveries, coordinate security escorts, and document inbound/outbound deliveries.
Key Skills for This Role
Responsibilities
- Perform cycle audits and execute incoming/outgoing deliveries
- Coordinate security escorts for third party vendors
- Document inbound and outbound deliveries
- Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices
- Maintain accurate logical information in inventory management systems
- Ensure detailed physical inventory tracking and staging
- Reconcile and report inventory discrepancies
- Perform destruction of data bearing devices following SLAs and policies
- Notify management about ordering stock shortages and escalate issues
- Comply with security and data management policies
Requirements
- High School Diploma AND experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or related field (or equivalent experience)
- Ability to work shifts including evening, nighttime, weekends, and/or holidays
- Ability to pass Microsoft Cloud background check
Full Job Posting
Overview
- As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third party vendors, and document inbound and outbound deliveries.
- This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process.
- Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.
- Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers.
Responsibilities
- Perform assigned tasks and escalate issues during high volume work activity or escalation based situations.
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty p
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
- Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
- Maintains and steward up to date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
- Ensures detailed physical inventory tracking and staging.
- Help to reconcile and report inventory discrepancies.
- Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
- Notifies management about ordering stock shortages. Escalates any issues to management.
- Comply with security and data management policies.
- Embody our culture and values.
Qualifications
- High School Diploma AND experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience.
- Ability to work shifts, including shift assignments during non standard business hours that may include evening, nighttime, weekends, and/or holidays.
- Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be r
- Preferred: 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
About Microsoft
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
- As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
- Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
- Microsoft is an equal opportunity employer.
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