Data Center Logistics Technician
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Key skills for this role
About the Role
Microsoft is hiring a Data Center Inventory & Asset Technician to perform cycle audits, manage incoming/outgoing deliveries, and coordinate security escorts. The role requires a high school diploma and experience in warehouse/supply chain or IT environment.
Key Skills for This Role
Responsibilities
- Perform assigned tasks and escalate issues during high volume work activity or escalation based situations
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision
- Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks
- Maintains and steward up to date and accurate logical information within various inventory management systems
- Ensures detailed physical inventory tracking and staging
- Help to reconcile and report inventory discrepancies
- Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary
- Notifies management about ordering stock shortages and escalates any issues to management
- Comply with security and data management policies
Requirements
- High School Diploma AND experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field OR equivalent experience
- Ability to work shifts, including shift assignments during non standard business hours that may include evening, nighttime, weekends, and/or holidays
- Ability to meet Microsoft, customer and/or government security screening requirements
- 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation (preferred)
Full Job Posting
Overview
- As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third party vendors, and document inbound and outbound deliveries.
Responsibilities
- Perform assigned tasks and escalate issues during high volume work activity or escalation based situations
- Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
- Leverage process knowledge and best judgment to complete tasks with minimal direct supervision
- Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks
- Maintains and steward up to date and accurate logical information within various inventory management systems
- Ensures detailed physical inventory tracking and staging
- Help to reconcile and report inventory discrepancies
- Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary
- Notifies management about ordering stock shortages. Escalates any issues to management
- Comply with security and data management policies
Qualifications
- High School Diploma AND experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field OR equivalent experience
- Ability to work shifts, including shift assignments during non standard business hours that may include evening, nighttime, weekends, and/or holidays
- Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements
- 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience (preferred)
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