lever
Customer Service & SDR Bilingüe
jobgether
Remote, IND
Full-time
Remote
Discovered 2 weeks ago
Customer serviceSales developmentCustomer supportCRM platformsZendeskHubSpot
Free
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Role Overview
A partner company is seeking a bilingual Customer Service and Sales Development Representative based in India.
The fully remote role combines international customer support, issue resolution, sales prospecting, CRM administration, and follow-up activities.
Key Skills for This Role
Customer serviceSales developmentCustomer supportCRM platformsZendeskHubSpot
Full Job Posting
Position overview
A partner company is seeking a bilingual Customer Service and Sales Development Representative based in India.
The fully remote role combines international customer support, issue resolution, sales prospecting, CRM administration, and follow-up activities.
Accountabilities
- Respond to customer inquiries and provide professional support across international markets.
- Investigate issues, identify solutions, and ensure requests are resolved effectively.
- Maintain customer satisfaction throughout every interaction.
- Use CRM and customer support platforms such as Zendesk, HubSpot, or similar tools to manage interactions and records.
- Identify qualified business opportunities and conduct prospecting activities for sales development.
- Communicate persuasively with prospects and customers and maintain accurate follow-up records.
- Collaborate with internal teams on complex customer requests and business development activities.
Requirements
- 2–3 years of professional experience in customer service, customer support, sales development, or a related role.
- B2/C1 proficiency in at least one of English, French, German, Italian, or Portuguese.
- Strong communication, interpersonal, problem-solving, customer-focused, and solution-oriented skills.
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