Customer Service Agent (Female)
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Key skills for this role
Role Overview
CreditCare Credit Management LLC is seeking a Customer Service Agent to join its Dubai team.
The role involves handling customer enquiries, providing support and maintaining high customer satisfaction.
Key Skills for This Role
Full Job Posting
Job overview
CreditCare Credit Management LLC is seeking a Customer Service Agent to join its Dubai team.
The role involves handling customer enquiries, providing support and maintaining high customer satisfaction.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist clients with queries, account details and service information.
- Maintain accurate records of customer interactions.
- Provide timely solutions and escalate issues when necessary.
- Work collaboratively with the team to achieve departmental goals.
Requirements
- Previous customer service experience is preferred.
- Strong communication and interpersonal skills are required.
- The candidate must be able to work in a fast-paced environment.
- A positive attitude and willingness to learn are required.
- Fluency in English is required.
- Additional languages are a plus.
Salary and benefits
- Salary is up to AED 3,000 per month, depending on experience.
- Visa, medical and other benefits are provided according to UAE Labour Law.
Workplace
- The work location is in person in Dubai.
Employment details
- The posting lists full-time and permanent employment and also mentions a 24-month contract length.
- The posting separately lists contract employment, creating an inconsistent employment-type record.
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