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indeed

CSR - Customer Service Representative Female

CREDITCARE CREDIT MANAGEMENT LLC
Dubai, UAE
Full-time
Entry
Onsite
AED 3,500/month
Discovered 3 days ago
Financial advisingDebt collectionRepayment planningSalary-based repayment systemsUAE banking and credit systemsNegotiation
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Financial advisingDebt collectionRepayment planning
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Role Overview

Creditcare Credit Management is hiring a Financial Advisor to help clients manage outstanding bank debts through structured salary-based repayment plans.

The role combines financial guidance, debt collection, negotiation, and professional client communication.

Compensation

  • Salary is AED 3,000 to AED 3,500 per month, with monthly performance-based incentives.

Responsibilities

  • Advise clients with outstanding bank debts and recover dues through negotiation and collection activities.
  • Develop repayment strategies based on clients' salary structures.
  • Maintain records of customer interactions and payments.
  • Follow up on payment commitments, ensure timely collections, and meet daily and monthly recovery targets.
  • Communicate clearly, respectfully, and professionally with clients.

Requirements

  • Minimum one year of experience in a debt collection agency, sales, or customer service.
  • Excellent communication and negotiation skills.
  • Strong understanding of salary-based repayment systems and basic knowledge of UAE banking and credit systems.
  • Proficiency in MS Office and CRM tools.
  • Ability to manage pressure and work toward deadlines.

Additional Offerings

  • The employer offers a supportive, growth-focused work environment, training, and career development opportunities.

Workplace

  • Work location is in person.

Employment

  • The posting lists full-time and permanent job types and also includes a fresher label.

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