Credit Controller
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About the Role
GymNation stands out as Dubai's premier fitness brand, rapidly gaining recognition as the city's first affordable gym!
Key Skills for This Role
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Overview
GymNation stands out as Dubai's premier fitness brand, rapidly gaining recognition as the city's first affordable gym!
Proudly holding the title of the best gym in the UAE, GymNation is now extending its success to QURTUBAH, RIYADH with our Flagship 60,000 square foot facility, bringing unparalleled fitness experiences to a new audience!
As we are a subscription-based service, monthly collections are paramount to our business and we require STRONG Debt Collectors capable of handling the stickiest of situations...
Responsibilities & Skills Required
1) Excellent teamwork, Organization, and communication skills.
2) Should have excellent face to face customer service and engagement skills.
3) The ability to listen to customers and NEGOTIATE winning solutions
4) Strong and positive telephone skills engineered to IMMEDIATE debt recovery
5) Should be motivated and understand how to stay calm in challenging situations.
6) Familiarity with data entry and analysis
7) Handles Credit assessments & makes appropriate determinations as per company guidelines.
8) Critical thinking skills needed to mitigate credit risk and maintain credit control systems.
9) Achieving Daily & Monthly targets and GOING ABOVE AND BEYOND WHERE REQUIRED
10) Improving debt collection processes and maintaining accurate records of financial activity.
11) Ensure customers pay on time and chase any overdue invoices
12) Hard-working, Confident & Self Starter.
Qualifications
1) Candidate must have minimum 2 years of experience in Collections, Customer Service, Retentions & hitting targets.
2) English & Arabic Language is a must (Urdu/Hindi language would be an added advantage)
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