Business Development Manager

Role overview

Business development

• Identify, develop, and qualify new business through customer engagement, market research, networking, and industry relationships.
• Expand BSL's customer network across HR outsourcing, procurement outsourcing, and training services.
• Build relationships with existing and prospective clients, including senior decision-makers.
• Own assigned accounts and prospects and progress relationships into qualified opportunities.
• Represent BSL at customer meetings, exhibitions, conferences, embassy, chamber of commerce, and business council events.
• Translate customer requirements into tailored BSL solutions with operational and commercial teams.
• Maintain accurate CRM records for customers, leads, engagements, and opportunities.
• Develop market strategies using industry trends, competitor analysis, and growth opportunities.

Commercial and marketing activities

• Lead business plans, sales pitches, presentations, proposals, quotations, and contract documents.
• Collaborate with pricing and contracts teams on growth strategies and business development plans.
• Support marketing and communications strategies, targeted campaigns, sales strategies, client service plans, and retention strategies.
• Track marketing and business development performance indicators and provide regular reports.
• Support bid or no-bid decisions and contribute customer intelligence, win strategy, value proposition, and commercial positioning.

Role capabilities

• The role requires customer engagement, relationship development, opportunity qualification, and account ownership capabilities.
• The role requires market research, competitor analysis, CRM management, proposal development, presentation, and commercial coordination skills.
• The position contributes to revenue generation, account development, win and conversion rates, customer satisfaction, and qualified opportunity generation.