Business Analyst Solution Consultant - AI And Automation
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Key skills for this role
Role Overview
Translate client business problems into well-defined, commercially viable automation, integration, and AI solutions that technical teams can execute with minimal ambiguity or rework.
Key Skills for This Role
Full Job Posting
Role Objective
Translate client business problems into well-defined, commercially viable automation, integration, and AI solutions that technical teams can execute with minimal ambiguity or rework.
Client Discovery and Process Analysis
- Conduct discovery meetings and workshops to understand business objectives, pain points, processes, requirements, stakeholders, decision-makers, and process owners.
- Challenge initial requirements where necessary to identify the underlying business problem.
- Document AS-IS processes, identify inefficiencies and bottlenecks, and design TO-BE processes.
- Identify automation, AI, and process-improvement opportunities.
- Define business rules, approvals, exceptions, and dependencies.
Requirements and Functional Design
- Prepare BRDs, FRDs, use cases, user stories, and acceptance criteria.
- Define functional requirements and workflows.
- Document data requirements, integrations, and business rules.
- Ensure requirements are clear enough for the technical team to build.
Automation, Integration and AI Consulting
- Design functional solutions using workflow automation, n8n, APIs, AI and LLMs, Agentic AI, RAG, chatbots, and voice AI.
- Understand API, webhook, authentication, and data-mapping requirements.
- Work with developers and Solution Architects to validate technical feasibility.
Solution, Presales and Handover
- Support discovery-led proposals and solution presentations.
- Define scope, deliverables, assumptions, and exclusions and provide inputs for effort estimation and pricing.
- Prepare SOWs and solution documentation.
- Define UAT scenarios, test cases, and acceptance criteria; coordinate UAT, track defects, and hand over approved designs to development.
Ideal Candidate
- 4–8 years in business analysis, solution consulting, digital transformation, automation, or technology consulting.
- Strong client-facing, analytical, communication, and stakeholder management skills.
- Strong process mapping and documentation ability.
- Comfort discussing APIs, integrations, automation, and AI.
- Able to translate business problems into practical solutions and act as a solution thinker rather than a documentation-only BA.
Success Measures
High-quality discovery and requirements, reduced delivery rework, accurate scope and estimates, strong client satisfaction, successful UAT and handover, and meaningful automation and AI opportunities.
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