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indeed

Branch Operations Manager| Chengalpattu

CSB BANK LTD
Tamil Nadu, IND
Full-time
Onsite
Discovered 1 weeks ago
Branch operationsCustomer serviceSales attainmentCross-selling and upsellingCompliance managementRevenue maximization
Free

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Branch operationsCustomer serviceSales attainment
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Job Description

Responsible for the entire operation of a branch, including sales attainment and customer service quality.

Responsibilities

  • Ensure customer service standards are met and minimize customer complaints and escalations.
  • Deepen customer engagement and maximize revenue through cross-selling and upselling.
  • Ensure smooth operations of the branch at all times.
  • Ensure the branch adheres to the highest standards of compliance.
  • Ensure branch upkeep in terms of physical and IT infrastructure.

Qualifications

  • Minimum experience required: 3 years.
  • Maximum experience specified: 9 years.
  • Graduate qualification in any specialization.

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