Attender
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Key skills for this role
About the Role
NMC Health plc seeks an Attender to provide administrative and non-clinical support to the nursing team in Dubai. The role involves maintaining patient records, coordinating with departments, and ensuring ward organization.
Key Skills for This Role
Responsibilities
- Maintain patient records, files, and ward registers as directed by nursing staff
- Update patient admission, discharge, and transfer information in hospital systems or registers
- Answer telephone calls and communicate messages to nurses and doctors
- Coordinate with other departments (laboratory, radiology, pharmacy, housekeeping, and transport)
- Prepare and maintain patient documentation, forms, and reports
- Ensure proper filing and confidentiality of patient records
- Help patients and visitors with directions and basic information within the ward
- Assist nursing staff with non clinical patient care tasks when required
- Maintain cleanliness and organization of nursing stations and ward areas
- Ensure adequate stock of forms, stationery, and non medical supplies
- Report maintenance or safety issues in the ward
- Act as a liaison between patients, families, and healthcare staff
Requirements
- High school diploma or equivalent
- Certificate in healthcare assistance or ward clerk training (preferred)
- Basic computer knowledge (MS Office / Hospital Information System)
- Good communication skills in English
- 1–2 years of experience in a hospital or healthcare facility preferred
Full Job Posting
Role Overview
- The Attender provides administrative and basic non clinical support to the nursing team to ensure smooth functioning of the ward.
Administrative Duties
- Maintain patient records, files, and ward registers as directed by nursing staff.
- Update patient admission, discharge, and transfer information in hospital systems or registers.
- Answer telephone calls and communicate messages to nurses and doctors.
- Coordinate with other departments (laboratory, radiology, pharmacy, housekeeping, and transport).
- Prepare and maintain patient documentation, forms, and reports.
- Ensure proper filing and confidentiality of patient records.
Patient Support Duties
- Help patients and visitors with directions and basic information within the ward.
- Assist nursing staff with non clinical patient care tasks when required.
- Ensure patient comfort items and ward supplies are available.
Ward Support Duties
- Maintain cleanliness and organization of nursing stations and ward areas.
- Ensure adequate stock of forms, stationery, and non medical supplies.
- Assist with receiving and distributing supplies within the ward.
- Report maintenance or safety issues in the ward.
Communication & Coordination
- Act as a liaison between patients, families, and healthcare staff.
- Support nurses in coordinating patient related administrative tasks.
- Communicate effectively with multidisciplinary teams.
Qualifications
- High school diploma or equivalent.
- Certificate in healthcare assistance or ward clerk training (preferred).
- Basic computer knowledge (MS Office / Hospital Information System).
- Good communication skills in English (Arabic is an advantage).
Experience
- 1–2 years of experience in a hospital or healthcare facility preferred.
- Experience in ward administration or patient support roles is an advantage.
Skills & Competencies
- Good organizational skills
- Communication and interpersonal skills
- Basic computer literacy
- Ability to work in a team environment
- Understanding of patient confidentiality and hospital policies
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