Community Liaison Officer - UAEN
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Key skills for this role
About the Role
NMC Health plc is hiring a UAE National Community Liaison Officer to represent the brand within local Emirati communities through health-focused engagements. The role involves event planning, relationship building, and promoting healthcare services in a trust-based manner.
Key Skills for This Role
Responsibilities
- Act as a trusted NMC brand representative within local Emirati communities
- Build and maintain strong relationships with community members, families, and social networks
- Promote awareness of NMC services through authentic, community driven engagement
- Organise and host small scale community gatherings (e.g. coffee mornings, women’s health sessions, mom and toddler events)
- Coordinate event logistics including venue arrangements, attendee outreach, and scheduling
- Liaise with NMC physicians and internal teams to support themed health education sessions
- Assist in scheduling and facilitating physician led discussions
- Promote NMC services, specialties, and physicians in a non commercial, trust based manner
- Encourage and facilitate appropriate referrals to NMC hospitals and clinics
- Maintain simple records of events, attendance, and engagement outcomes
- Share feedback, insights, and community trends with line manager / program lead
- Participate in provided training related to marketing, community engagement, business development, and social media
Requirements
- UAE National (UAEN)
- Minimum High School Certificate or equivalent
- Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or related field is an advantage
Full Job Posting
Overview
- Responsible for representing NMC within local Emirati communities by organising and hosting informal, health focused community engagements.
- Working remotely and flexibly, acts as a bridge between NMC and the community—supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and community wellbeing.
Community Engagement & Relationship Building
- Act as a trusted NMC brand representative within local Emirati communities
- Build and maintain strong relationships with community members, families, and social networks
- Promote awareness of NMC services through authentic, community driven engagement
Event Planning & Hosting
- Organise and host small scale community gatherings (e.g. coffee mornings, women’s health sessions, mom and toddler events)
- Coordinate event logistics including venue arrangements, attendee outreach, and scheduling
- Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards
Coordination with Clinical Teams
- Liaise with NMC physicians and internal teams to support themed health education sessions
- Assist in scheduling and facilitating physician led discussions (OBGYN, dermatology, family medicine, mental health, etc.)
- Ensure smooth delivery of sessions and positive participant experience
Brand Promotion & Awareness
- Promote NMC services, specialties, and physicians in a non commercial, trust based manner
- Share key NMC messages organically within personal and professional networks
- Support grassroots brand visibility in target communities
Patient & Business Referral Support
- Encourage and facilitate appropriate referrals to NMC hospitals and clinics
- Help translate community interest into service enquiries and appointments
- Capture basic feedback and insights from community interactions to support service improvement
Reporting & Feedback
- Maintain simple records of events, attendance, and engagement outcomes
- Share feedback, insights, and community trends with line manager / program lead
- Contribute to the continuous improvement of the ambassador program
Learning & Development
- Participate in provided training related to: Marketing and brand representation, Community engagement, Business development basics, Social media and communication skills
- Apply learned skills to enhance role effectiveness and personal development
Compliance & Governance
- Adhere to NMC policies, brand guidelines, and confidentiality requirements
- Ensure ethical promotion of healthcare services in line with regulatory standards
Requirements
- UAE National (UAEN)
- Minimum High School Certificate or equivalent
- Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory
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