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Key skills for this role
About the Role
NMC Health plc is hiring a Clinical Support Assistant to provide administrative and clinical support in a healthcare setting. The role involves preparing clinical areas, assisting healthcare professionals, managing patient records, and ensuring infection control.
Key Skills for This Role
Responsibilities
- Prepare and organize clinical areas for patient presence, consultations and procedures
- Provide non interventional assistance to licensed healthcare professionals during medical examinations and treatments
- When trained and competent, perform basic patient care tasks such as helping with mobility, bed making and personal hygiene
- When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy
- Manage patient records, updating information and ensuring confidentiality and data protection
- Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
- Monitor inventory of medical supplies and restock as needed
- Provide emotional support and clear communication to patients and families when required
- Adhere to all safety, health, and infection control procedures
- Support in the escort of patients within and between departments
Requirements
- High school diploma or equivalent
- 1 year experience in relevant role of healthcare experience in UAE will be an advantage
- Knowledge of basic clinical procedures and healthcare practices
- Ability to use medical equipment and understand safety protocols
- Strong communication skills for interacting with patients, families, and healthcare staff
- Organizational skills for managing records and scheduling appointments
- Attention to detail and ability to follow clinical instructions accurately
- Basic IT skills for handling medical software and patient databases
- Physical stamina for assisting with patient care and clinical tasks
Full Job Posting
Role Overview
- A Clinical Support Assistant (CSA) plays a crucial role in healthcare settings by providing administrative and clinical support to healthcare professionals.
- They assist with patient care under the direction and supervision of a licensed healthcare professional, manage medical records, and ensure that clinical areas are prepared for patient treatments.
- CSAs work alongside nurses, doctors, and other staff to maintain the smooth and safe patient journey.
Key Responsibilities
- Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
- Provide non interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around).
- When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
- When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
- Manage patient records, updating information and ensuring confidentiality and data protection.
- Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls.
- Monitor inventory of medical supplies and restock as needed.
- Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
- Adhere to all safety, health, and infection control procedures.
- Support in the escort of patients within and between departments.
- Transport patient specimens in accordance to NMC Policy.
- Strictly adhere to the regulator Scope of Practice.
Education and Certification
- High school diploma or equivalent (some employers may require additional certification or training).
Knowledge and Skills
- Knowledge of basic clinical procedures and healthcare practices.
- Ability to use medical equipment and understand safety protocols.
- Strong communication skills for interacting with patients, families, and healthcare staff.
- Organizational skills for managing records and scheduling appointments.
- Attention to detail and the ability to follow clinical instructions accurately.
- Basic IT skills for handling medical software and patient databases.
- Physical stamina for assisting with patient care and clinical tasks.
Experience
- 1 year experience in relevant role of healthcare experience in UAE will be an advantage.
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