lever
Associate Client Experience Manager
jobgether
Remote, IND
Full-time
Remote
INR 1,400,000–1,600,000 per annum
Discovered 1 weeks ago
Customer SuccessAccount ManagementDigital AdvertisingAccount-Based MarketingMarketing TechnologyCRM Tools
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Customer SuccessAccount ManagementDigital Advertising
Role Overview
Associate Client Experience Manager role for a partner company serving B2B clients in India.
The role helps clients turn marketing strategies into measurable business outcomes through advisory, campaign coordination, and client success management.
The position works with Sales, Campaign Operations, and internal specialists in a global marketing technology environment.
Key Skills for This Role
Customer SuccessAccount ManagementDigital AdvertisingAccount-Based MarketingMarketing TechnologyCRM Tools
Full Job Posting
Role Overview
Associate Client Experience Manager role for a partner company serving B2B clients in India.
The role helps clients turn marketing strategies into measurable business outcomes through advisory, campaign coordination, and client success management.
The position works with Sales, Campaign Operations, and internal specialists in a global marketing technology environment.
Accountabilities
- Document client objectives, KPIs, and desired outcomes and maintain client success plans.
- Provide data-driven guidance on digital marketing, ABM, campaign optimization, and digital advertising.
- Coordinate campaign delivery across internal teams and ensure accurate, timely execution.
- Communicate campaign progress, performance insights, recommendations, and client feedback.
- Advocate for clients by removing obstacles, minimizing escalations, and identifying expansion opportunities.
- Manage complex accounts and multiple priorities while maintaining service quality.
Requirements
- At least 2 years of experience in Customer Success, Account Management, Digital Advertising, Marketing, or a related discipline.
- Basic digital marketing and/or ABM knowledge and prior professional client-facing experience are required.
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