ACTING ASSISTANT MANAGER
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Key skills for this role
About the Role
La Vie En Rose is seeking an Acting Assistant Manager to ensure smooth store operations and provide excellent customer service. Responsibilities include optimizing sales, training team members, managing schedules, and maintaining visual standards.
Key Skills for This Role
Responsibilities
- Optimize the performance and profitability of your store with the support of your management team.
- Train team members to provide strong customer support and teach sales techniques.
- Analyze sales results with your manager and come up with innovative solutions to improve them.
- Schedule employees based on performance to manage payroll in a cost effective way.
- Communicate sales goals to your team to ensure they are met and exceeded.
- Provide customers with a warm welcome and help them find everything they’re looking for.
Requirements
- Natural leader who knows how to motivate a team
- Sociable, good communicator and strong team player
- Proactive and conscientious
- Goal oriented
- Open to working holidays and longer hours during busy periods
Full Job Posting
What a Typical Workday Looks Like
- With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service.
- When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate standards and motivating your team to excel.
Sales
- Optimize the performance and profitability of your store with the support of your management team.
- Train your team members to provide strong customer support—teach them the best sales techniques and make sure they’re familiar with all product features.
- Analyze sales results with your manager and come up with innovative solutions to improve them.
- Schedule employees based on performance to manage payroll in a cost effective way.
- Communicate sales goals to your team to make sure you meet and exceed them.
- Provide customers with a warm welcome and help them find everything they’re looking for—answer their questions and explain the products.
- Coordinate tasks with the management team and make sure things run smoothly and seamlessly when they’re not there.
Human Resources
- Mobilize your team and create a positive work environment that fosters the pursuit of excellence.
- Bring our vision, mission and brand culture to life on the job and share them with your team.
- Demonstrate leadership and act as an inspiring role model at all times.
- Build a high performance team—recruit, prepare and train the next generation of employees.
- Plan work schedules and share them with your team members while managing absences/lateness.
- Participate in performance evaluations for the entire store team.
- Schedule your team members based on their performance as well as in store traffic.
Marketing And Visual Presentation
- Master your knowledge of all products and their technical features.
- With the help of your team, create an attractive and inviting store based on our planograms.
- Keep your finger on the pulse of market trends and what our competitors are doing.
- Help build a steady and loyal customer base by showcasing the brand image and building relationships.
- Help with planning incoming orders and set up visual displays efficiently.
- Help maintain the look and cleanliness of the store and backstore.
- Collaborate with mall administration.
Administration
- Analyze reports to optimize productivity and sales.
- Open and close the store.
- Manage all controllable expenses in your store efficiently.
- Respect and apply the policies and procedures of the various head office departments.
- Perform other duties where needed to support the team.
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