We are looking for Club Assistant Manager
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Key skills for this role
About the Role
Society Qatar seeks an Assistant Club Manager to oversee daily operations of a fitness club, managing fitness, wellness, and front-of-house teams. Requires 5-7 years of experience in fitness club or hospitality operations and a bachelor's degree in a related field.
Key Skills for This Role
Responsibilities
- Assist the Club Manager in overseeing daily club operations and ensure coordination between departments
- Support Fitness Trainers, Coaches, and Wellness team members; monitor performance and member engagement
- Handle member feedback, support engagement activities, and improve member satisfaction and retention
- Assist with team supervision, daily briefings, onboarding, training, and performance improvement
- Collaborate with Sales Team, support campaigns and events, and monitor KPIs
- Ensure safety standards, emergency procedures, and professional standards are maintained
- Oversee daily operations of the club and ensure smooth functioning of all departments
- Maintain high standards of cleanliness, safety, service quality, and facility presentation
- Ensure compliance with company policies, SOPs, and operational standards
- Monitor club operational KPIs and prepare performance reports
Requirements
- Bachelor's degree in Sports Management, Fitness, Business Administration, or related field preferred
- Minimum 5–7 years of experience in fitness club, wellness center, hospitality, or leisure operations
- Experience managing fitness teams and club operations
- Strong knowledge of gym operations, personal training, and wellness programs
- Leadership experience managing multicultural teams
- Strong communication and problem solving skills
Full Job Posting
Role Purpose
- The Assistant Club Manager is responsible for the overall performance, operational excellence and member experience of Society Club, ensuring the facility consistently delivers to the highest standards across service, cleanliness, maintenance and brand presentation across all revenue streams includi
- The Assistant Club Manager – Fitness, Wellness & Operations supports the Club Manager in managing the overall performance and daily operations of the UFC Gym facility.
Key Responsibilities
- Club Operations Support: Assist the Club Manager in overseeing daily club operations; ensure coordination between Fitness, Front of House, Sales, and Support teams; monitor club standards and compliance with SOPs.
- Fitness & Wellness Management: Support Fitness Trainers, Coaches, and Wellness team members; monitor performance and member engagement; assist with fitness programs and wellness activities.
- Member Experience & Retention: Handle member feedback, support engagement activities, and improve member satisfaction and retention.
- Team Leadership & Development: Assist with team supervision, daily briefings, onboarding, training, and performance improvement.
- Business & Sales Support: Collaborate with Sales Team, support campaigns and events, and monitor KPIs.
- Health, Safety & Compliance: Ensure safety standards, emergency procedures, and professional standards are maintained.
- Oversee daily operations of the club and ensure smooth functioning of all departments.
- Maintain high standards of cleanliness, safety, service quality, and facility presentation.
- Ensure compliance with company policies, SOPs, and operational standards.
- Coordinate with maintenance, security, F&B, and support departments.
- Monitor club operational KPIs and prepare performance reports.
- Manage and support Fitness Managers, Personal Trainers, Coaches, and Group Exercise teams.
Experience & Qualifications
- Bachelor's degree in Sports Management, Fitness, Business Administration, or related field preferred.
- Minimum 5–7 years of experience in fitness club, wellness center, hospitality, or leisure operations.
- Experience managing fitness teams and club operations.
- Strong knowledge of gym operations, personal training, and wellness programs.
- Leadership experience managing multicultural teams.
- Strong communication and problem solving skills.
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