Waitress/Service Crew (Arabic Speaker)
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Key skills for this role
About the Role
Quest Restaurant Management LLC is hiring an Arabic-speaking Waitress/Service Crew for dine-in, takeaway, and delivery services in Abu Dhabi. The role requires providing excellent customer service, menu knowledge, and POS operation.
Key Skills for This Role
Responsibilities
- Provide professional food and beverage service to guests for dine in, take away, and delivery
- Have detailed knowledge of all menu items and discuss with customers
- Cross train for all F&B service positions including table service and call center
- Operate POS for delivery and dine in orders
- Ensure dining area, service area, toilets, and common areas are clean and clear
- Process payments by cash or credit and prepare sales summary
Requirements
- Arabic speaker
- Experience in food and beverage service
Full Job Posting
Duties
- Provide a professional level of service of food and beverage items to guests for dine in, take away and delivery without compromising the quality or presentation of food.
- Have a detailed knowledge of all menu items, together with the ability to discuss the menu, ingredients, and daily or periodical promotions with customers.
- Cross train for all F&B service positions including table service (dine in) & call centre in the capacity of server/waiter/tress, whenever possible and following the correct procedures.
- Train in the use of the POS for delivery and dine in orders, and assist in operation of the POS as required.
- Ensure dining area, service area, toilets and all common areas of the restaurant are clean and clear at all times.
- Carry plates, glasses and cutlery in a professional, safe way.
- Keep service stations tidy and clean at all times.
- Ensure that all work is executed in accordance with the prescribed Standard Operating Procedures and Policies detailed in the Employee Handbook.
- Create and maintain a sound working relationship with all colleagues and personnel.
- Report to Supervisor or Branch Manager prior to leaving your station for break or at the end of the shift.
- Ensure all orders are received and processed accurately.
- Follow the SOP’s provided relating to Service and Telephone Orders.
Pay
- AED 4,000.00 AED 5,000.00 per month
Work Location
- In person
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