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VIP Butler

Saadiyat Beach Club
Abu Dhabi Emirate, UAE
Full Time
Mid
Onsite
3 weeks ago
Butler ServiceVIP Guest HandlingCustomer ServiceAttention to DetailCoordinationCommunication
Free

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Butler ServiceVIP Guest HandlingCustomer Service
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About Us

  • At Aldar Hospitality, we're not just about places; we're about experiences.
  • Our prestigious properties include Saadiyat Beach Club, Kai Beach, Mamsha Beach and Aldar Marinas.

About the Job

  • An opportunity has risen at Saadiyat Beach Club for VIP Butler.
  • Responsible for delivering personalized, high end service to VIP guests, ensuring an exceptional and memorable beach club experience.

Main Duties & Responsibilities

  • Provide dedicated, personalized service to VIP guests, ensuring all preferences and expectations are met.
  • Anticipate guest needs and proactively offer tailored services.
  • Welcome and escort VIP guests, ensuring a smooth arrival and departure experience.
  • Maintain detailed knowledge of guest preferences and history where applicable.
  • Coordinate food and beverage orders, cabana service, and special requests.
  • Liaise with kitchen, bar, and service teams to ensure timely and accurate delivery.
  • Arrange special setups such as celebrations, private dining, or exclusive experiences.
  • Ensure VIP areas (cabanas, lounges, beach beds) are set up to the highest standards.
  • Monitor cleanliness, presentation, and comfort of assigned areas.
  • Ensure all service standards and luxury brand expectations are consistently met.
  • Handle guest inquiries, feedback, and concerns promptly and professionally.
  • Build strong relationships with repeat and high profile guests.

Have what it takes to join our team?

  • Diploma or degree in Hospitality Management or related field preferred.
  • Minimum 2–4 years of experience in luxury hospitality, beach clubs, or high end F&B service.
  • Previous experience in butler service or VIP guest handling is highly preferred.
  • Exceptional customer service and interpersonal skills
  • Strong attention to detail and anticipation of guest needs
  • Professional, discreet, and well groomed appearance
  • Excellent communication skills
  • Ability to multitask and work under pressure
  • Strong coordination and organizational abilities
  • Flexibility to work outdoors, shifts, weekends, and public holidays

About the Benefits

  • Competitive tax free salary, paid in Dirhams (AED)
  • Attractive benefits, leave, flights home and health insurance package, accommodation, life insurance and tips
  • Exciting learning and development and career progression opportunities

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