{bc}
Apply
linkedin

Vendor Relationship Manager - Property Claims

Aviva Canada
Calgary, CAN
Full-time
Mid-Senior
Hybrid
Discovered 3 weeks ago
Vendor relationship managementVendor performance managementVendor governanceData analysisExcelPowerPoint
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Vendor relationship managementVendor performance managementVendor governance
Smart Apply

Full Job Posting

The Opportunity

Serve as the primary interface for vendor relationships and drive continuous improvement of vendor performance.

Use data to manage outsourcing risks, improve business outcomes, and identify opportunities related to customer experience and financial performance.

What You Will Do

  • Act as the point of contact for vendor inquiries and resolve vendor coverage issues.
  • Analyze vendor performance data and improve metrics such as NPS, cycle time, and indemnity spend.
  • Identify savings opportunities and prepare business plans with recommendations.
  • Support vendor complaints, disputes, negotiations, SLAs, contract evaluations, and supplier governance.
  • Conduct quality assurance reviews and develop tools and templates for vendor strategy.
  • Monitor and escalate vendor, client, and operational risks and support mitigation.
  • Evaluate vendor relationships and contracts for value, quality, and innovation.
  • Coordinate vendor efforts and reporting during catastrophic events.
  • Drive continuous improvement and participate in client and team meetings with approximately 25% travel.

What You Will Bring

  • At least 3 years of relationship management, vendor management, account management, or similar experience.
  • French and English are an asset for verbal and written communication across Canada.
  • Property restoration experience is preferred.
  • A university degree in business, finance, or a related field is preferred.
  • Operational improvement or project management certification is preferred.
  • Strong analytical skills, Excel and PowerPoint proficiency, and understanding of finance fundamentals.
  • Leadership, change management, conflict mediation, and issue-resolution capabilities.

Work Model

  • Hybrid flexible work model.
  • Participation in in-person client and team meetings requires approximately 25% travel.

Rewards and Development

  • The role includes eligibility for annual bonus, retirement savings, share plan, health benefits, wellness programs, vacation, and professional development support.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Aviva Canada

Corporate Security Manager

Markham, CAN

Discovered 5 days agoFull-time

Finance Technology Platform Associate

Markham, CAN

Discovered 1 weeks agoFull-time

Senior Product Manager, AEM Websites

Oakville, CAN

Discovered 1 weeks agoFull-time

Senior Product Manager, AEM Websites

Markham, CAN

Discovered 1 weeks agoFull-time

Senior Product Manager, AEM Websites

Toronto, CAN

Discovered 1 weeks agoFull-time

Health & Safety Manager

Markham, CAN

Discovered 2 weeks agoFull-time

Health & Safety Manager

, CAN

Discovered 2 weeks agoFull-time

Analytics Manager

Toronto, CAN

Discovered 2 weeks agoFull-time