TREATMENT COORDINATOR
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Furless Permanent seeks a Treatment Coordinator in Dubai to manage client relationships, drive sales, and develop marketing strategies. The role requires 3-5 years of experience in beauty business management or sales, with a focus on client retention and CRM management.
Key Skills for This Role
Responsibilities
- Conduct consultations as per company standards to achieve sales targets
- Drive conversion of client leads from all lead source platforms
- Maintain communication with Marketing Manager to develop promotions
- Build client trust and foster long term relationships
- Promote client retention by pre scheduling appointments and upselling
- Manage client feedback, complaints and resolve exceptional cases
- Conduct monthly meetings with Therapists and weekly with Operations and Branch Managers
- Plan and implement external communications mailings including events, offers and promotions
- Manage Furless client databases and produce weekly/monthly reports
Requirements
- 3 5 years of experience in beauty business management, sales, client relations or relationship manager
- University/college degree or equivalent desired
- Aesthetician, beauty therapy or cosmetology background desired
- Proven track record of meeting and exceeding targets and relevant KPIs
- Proficient using MS Office, with working knowledge of CRM platforms and salon software
- Excellent communication and negotiation skills – written and verbal (English is a must, Arabic is a plus)
Full Job Posting
Position Overview
- Treatment Coordinator
- Reports to: CEO
- Purpose: Manage day to day relationship with new and existing clients, drive customer loyalty, contribute to sales targets, develop marketing and promotional strategies, report to executive team on CRM performance.
Major Responsibilities
- New Clients – Consultations, Sales, and Lead Management: Conduct consultations as per company standards to achieve sales targets
- Drive conversion of client leads from all lead source platforms including social media, WhatsApp, calls, e mails
- Maintain communication with Marketing Manager to develop promotions
- Existing Clients – Client Retention and Sales: Build client trust and foster long term relationships
- Promote client retention by pre scheduling next appointments and re booking treatments, upsell additional services
- Manage client feedback, complaints and proactively resolve exceptional client cases
- Implementation of a system where we do not forget to contact clients and leads
- Conduct monthly meetings with Therapists and weekly with Operations and Branch Managers
- Planning, scheduling, and implementation of external communications mailings including events, offers and promotions
- CRM System and Reporting: Management of Furless client databases
- Production of weekly and monthly reports detailing performance
The Successful Applicant
- 3 5 year experience a beauty business manager, sales, client relations or relationship manager
- University/college degree or equivalent is desired
- Aesthetician, beauty therapy or cosmetology background is desired
- Proven track record of meeting and exceeding targets and relevant KPIs
- Proficient using MS Office, with working knowledge of CRM platforms and salon software
- Excellent communication and negotiation skills – written and verbal (English is a must, Arabic is a plus)
- Approachable personality, well presented with a strong customer service focus
- A team player with strong interpersonal skills who is comfortable working in a multinational environment
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Furless Permanent
CRM And Commercial Analyst
Dubai, UAE
Furless Permanent is hiring a CRM & Commercial Analyst in Dubai to transform complex business data into insights driving revenue and profitability. The role requires 3-5 years of experience in Business Intelligence, Comm
CRM & Commercial Analyst
Dubai, UAE
Furless Group seeks a CRM & Commercial Analyst to transform business data into actionable insights for revenue and profitability improvement. The role bridges Finance, Sales, Marketing, and Operations, requiring expertis
SENIOR ACCOUNTANT
Dubai, UAE
Furless Group seeks a Senior Accountant to oversee end-to-end accounting operations across multiple entities in UAE and KSA. The role requires strong financial reporting, FP&A, and compliance skills, with experience in X
CALL CENTER AGENT
Dubai, UAE
Furless Permanent is hiring Call Center Agents for its in-house call center. You will handle inbound and outbound calls, assist customers with inquiries and bookings, and maintain records using CRM. Requires fluency in E
BRANCH SUPERVISOR
Dubai, UAE
Furless Permanent seeks a Branch Supervisor to oversee daily operations of a beauty/wellness center in Dubai. The role ensures DHA compliance, drives sales, manages staff, and enhances client experience. Requires 3-5 yea
FRONT DESK ADMINISTRATOR
Riyadh, KSA
Furless Permanent seeks a Front Desk Administrator in Riyadh to drive sales growth and client retention while managing reception operations, appointment scheduling, and retail support. The role requires 1-3 years of expe
MARKETING & PR EXECUTIVE
Dubai, UAE
Furless Group is seeking a high-performing Marketing & PR Executive to support growth across multiple brands. The role involves campaign execution, social media management, influencer partnerships, and CRM support. Candi
Group Senior Accountant
Dubai, UAE
Furless Group seeks a Senior Accountant to oversee end-to-end accounting operations across multiple entities in UAE and KSA. You will manage financial reporting, FP&A, compliance, and cash flow while partnering with lead
CRM And Commercial Analyst
Dubai, UAE
CRM & Commercial Analyst
Dubai, UAE
SENIOR ACCOUNTANT
Dubai, UAE
CALL CENTER AGENT
Dubai, UAE
BRANCH SUPERVISOR
Dubai, UAE
FRONT DESK ADMINISTRATOR
Riyadh, KSA
MARKETING & PR EXECUTIVE
Dubai, UAE
Group Senior Accountant
Dubai, UAE