Travel Coordinator – Luxury VIP (B2C)

Overview

Experience:** 4–8 Years

Job Summary

Key Responsibilities

• Manage **end-to-end travel arrangements** for high-net-worth and VIP clients (flights, hotels, visas, transfers, experiences).
• Handle **complex international itineraries** with precision and attention to detail.
• Provide personalized travel solutions aligned with luxury preferences and expectations.
• Operate and manage bookings through **Amadeus, Sabre, and GDS systems** efficiently.
• Ensure compliance with **IATA standards and BSP ticketing procedures**.
• Issue, reissue, and refund tickets while maintaining accuracy in fare rules and documentation.
• Coordinate with airlines, hotels, and service providers to secure best options and VIP privileges.
• Handle urgent requests, last-minute changes, and crisis situations with professionalism.
• Maintain strong relationships with vendors, DMCs, and global partners.
• Ensure high levels of **customer satisfaction, confidentiality, and service excellence**.

Key Requirements

• Proven experience working with **Luxury / VIP clientele (B2C travel segment)**.
• Strong working knowledge of:
• **Amadeus / Sabre / Galileo (GDS systems)**
• **IATA regulations & BSP processes**
• Expertise in international ticketing, fare calculations, and routing.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle high-value clients.
• Strong problem-solving skills with a proactive approach.
• High attention to detail and organizational skills.
• Flexibility to work beyond standard hours based on client requirements.

Preferred Qualifications

• IATA certification or relevant travel/tourism qualification.
• Experience in **luxury travel agencies, concierge firms, or private client services**.
• Multilingual skills are a plus.

What We Offer

• Opportunity to work with elite clientele in the luxury travel space
• Dynamic and fast-paced work environment
• Competitive salary and growth opportunities