Training & Quality Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Kempinski Hotel in Doha seeks a Training & Quality Manager to establish training networks, analyze training needs, and deliver programs. The role also involves quality assurance using Kempinski tools and managing the training budget.
Key Skills for This Role
Responsibilities
- Establish a training network according to Kempinski standard, including spending time in operations to foster this network.
- Analyse training needs and training effectiveness.
- Ensure every department has implemented Training BITES and reflect hotel specific policies.
- Plan, design and deliver training programmes.
- Devise a training marketing strategy.
- Analyse data on e learning platforms and utilize to enhance learning performance.
- Coach and train managers and Departmental Trainers to improve departmental performance.
- Organise and supervise Kempinski DNA and brand immersion activities.
- Work with department heads to analyse operational quality performance using KEA and ReviewPro; provide remedial training solutions.
- Prepare yearly Business Plan and Budget for Training Department.
Requirements
- Experience in training and development within a hotel or hospitality environment.
Full Job Posting
Main Responsibilities
- Establish a training network according to Kempinski standard.
- Analyse training needs and training effectiveness.
- Ensure every department has implemented Training BITES.
- Further develop Training BITE Library.
- Embed all Kempinski training programs and tools.
- Plan, design and deliver training programmes.
- Devise a training marketing strategy.
- Analyse data on e learning platforms.
- Coach and train managers and Departmental Trainers.
- Works with General Manager to coordinate learning for EXCOM and HODs.
- Organise and supervise Kempinski DNA and brand immersion activities.
- Continuously seek new approaches to improve training efficiency.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Kempinski Hotel
Runner
Qatar, QAT
The role involves delivering food promptly, ensuring quality control, maintaining station cleanliness, and requires strong communication skills in a fast-paced environment.
Restaurant Supervisor
Doha, QAT
Oversee daily operations, ensure customer satisfaction, manage staff, and maintain compliance with food safety regulations; requires strong communication and conflict resolution...
Kids Club Attendant
Qatar, QAT
Responsible for creating a safe, energetic environment for children, requiring experience with kids, CPR certification, and strong interpersonal skills.
Bartender
Doha, QAT
Responsible for mixing beverages, providing customer service, managing bar operations, processing transactions, and ensuring responsible alcohol service with strong mixology kno...
Waiter
Doha, QAT
The role involves delivering exceptional service, menu expertise, guest experience management, and effective communication in a fine-dining environment.
Accounts Payable
Saudi Arabia, KSA
The incumbent in this position is responsible to ensure validity and accuracy of all invoices, their appropriate allocation and timely payments. To communicate with department h...
Social Media Intern
Qatar, QAT
The intern will be responsible to manage the social media pages of the hotel. post stories, reels, create content and execute digital marketing initiatives and activations Manag...
Financial Controller
Doha, QAT
The Financial Controller is the financial backbone of the hotel. This role is responsible for overseeing all financial operations, ensuring strict fiscal discipline, and providi...
Runner
Qatar, QAT
Restaurant Supervisor
Doha, QAT
Kids Club Attendant
Qatar, QAT
Bartender
Doha, QAT
Waiter
Doha, QAT
Accounts Payable
Saudi Arabia, KSA
Social Media Intern
Qatar, QAT
Financial Controller
Doha, QAT