Telesales Officer
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Key skills for this role
About the Role
Hausfit Technical Services LLC is seeking a Telesales Officer in Dubai to generate leads, build customer relationships, and drive sales through outbound and inbound calls. Candidates need 1-2 years of telesales experience and strong communication skills.
Key Skills for This Role
Responsibilities
- Conduct outbound calls to potential customers to promote services
- Generate and qualify leads for the sales team
- Follow up with existing and prospective clients to understand requirements and schedule consultations
- Maintain accurate records of customer interactions in CRM system
- Explain company services, promotions, and value propositions professionally
- Achieve daily, weekly, and monthly call and sales targets
- Handle customer inquiries and provide appropriate solutions
- Build and maintain strong customer relationships to encourage repeat business
- Coordinate with operations and sales teams to ensure smooth customer onboarding
- Stay updated on company services, pricing, and market trends
Requirements
- Minimum 1 2 years of experience in telesales, telemarketing, customer service, or sales
- Excellent communication and persuasion skills in English
- Proficiency in Microsoft Office and CRM software
- Ability to work in a target driven environment
- Tagalog language required
Full Job Posting
Overview
- Hausfit Technical Services LLC is a leading provider of maintenance, renovation, fit out, and home improvement solutions in Dubai.
- We are looking for a motivated and results driven Telesales Executive to generate leads, build customer relationships, and drive sales growth through outbound and inbound calls.
Key Responsibilities
- Conduct outbound calls to potential customers to promote Hausfit's maintenance, fit out, renovation, and technical service solutions.
- Generate and qualify leads for the sales team.
- Follow up with existing and prospective clients to understand their requirements and schedule site visits or consultations.
- Maintain accurate records of customer interactions in the CRM system.
- Explain company services, promotions, and value propositions professionally.
- Achieve daily, weekly, and monthly call and sales targets.
- Handle customer inquiries and provide appropriate solutions.
- Build and maintain strong customer relationships to encourage repeat business.
- Coordinate with the operations and sales teams to ensure smooth customer onboarding.
- Stay updated on company services, pricing, and market trends.
Requirements
- Minimum 1–2 years of experience in telesales, telemarketing, customer service, or sales.
- Experience in maintenance, fit out, construction, real estate, or home services is an advantage.
- Excellent communication and persuasion skills in English.
- Knowledge of Arabic, Hindi, Urdu, Russian, or other languages is a plus.
- Strong negotiation and objection handling abilities.
- Proficiency in Microsoft Office and CRM software.
- Ability to work in a target driven environment.
- Positive attitude, self motivated, and customer focused.
Compensation
- Pay: AED 2,500.00 AED 3,000.00 per month.
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