Technology Commercial Manager

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

We are looking for a **Technology Commercial Manager** join our **Product, Services & Technology** team working within one of the **Constructions Industries** newly formed divisions, **Customer Solutions Growth Regions.**

At Caterpillar, we’re **committed** to our customers, who build a better, more sustainable world with our products, services and solutions.

We understand and show the value of why they should choose us.

We’re exploring new ideas and opportunities – **innovating** to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team– creating and delivering world-class products, services and solutions superior to the competition.

Learn more about the Caterpillar Experience.

Leads a team typically comprised of sales, technical support and application experts to achieve goals to drive increased customer loyalty throughout the designated industry.

**Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

**Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

**Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

**Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

**Negotiating:** Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

**Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

**Business Development:** Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

**Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.

Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.

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Caterpillar is an Equal Opportunity Employer.

Qualified applicants of any age are encouraged to apply

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