{bc}
Apply
linkedin

Tech Partner

Schneider Electric
Dubai, UAE
Full Time
Entry
Yesterday
CommunicationCustomer OrientationProblem SolvingResilienceEnd User SupportRemote Support
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

CommunicationCustomer OrientationProblem Solving
Smart Apply

Full Job Posting

Start your IT career with purpose

  • We're seeking an IT Support Center Analyst who's passionate about solving problems and helping people.
  • You'll provide essential technical support while building skills in a team that values curiosity, collaboration, and customer focus.

What will you do?

  • Provide frontline technical support by responding to inquiries and troubleshooting user issues.
  • Partner with technical teams to resolve complex problems and ensure seamless customer experiences.
  • Maintain detailed documentation of customer interactions, solutions, and service trends.
  • Contribute to service quality improvements by identifying patterns and suggesting enhancements.

What are the key skills we are looking for?

  • Communication — intermediate level; explaining technical solutions clearly to diverse audiences.
  • Customer Orientation — intermediate level; prioritizing user needs and delivering responsive support.
  • Problem Solving — intermediate level; diagnosing issues and applying logical troubleshooting methods.
  • Resilience — intermediate level; maintaining composure and focus during high pressure support situations.
  • End User Support — developing level; assisting users with software, hardware, and connectivity issues.
  • Remote Support — developing level; providing technical assistance through virtual channels and tools.
  • Troubleshooting — developing level; identifying root causes and implementing effective fixes.
  • Technical Documentation — developing level; creating clear records of issues and resolutions.

What qualifications will make you successful?

  • Genuine passion for helping others and solving technical challenges.
  • Eagerness to learn and grow your technical expertise in a dynamic environment.
  • Team oriented mindset with strong collaboration and communication abilities.
  • Organized approach to managing priorities and delivering quality support under pressure.

What's in it for me?

  • Comprehensive onboarding and ongoing training to build your technical foundation.
  • Collaborative culture where your ideas and contributions are valued.
  • Career development opportunities with clear growth pathways and mentorship.
  • Meaningful work where you directly impact user satisfaction every day.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Schneider Electric

Senior Principal Consultant, Segment Solutions

Abu Dhabi, UAE

TodayFull Time

Site Services Engineer-Industry

Abu Dhabi, UAE

YesterdayFull Time

Installed Base Services Engineer

Doha, QAT

2 days agoFull Time

Data Center Solution Architect

Dubai, UAE

2 days agoFull Time

Responsable développement des affaires - Produits de puissance

Ottawa, CAN

2 days agoFull Time

Responsable développement des affaires - Produits de puissance

Milton, CAN

2 days agoFull Time

Responsable développement des affaires - Produits de puissance

Montreal, CAN

2 days agoFull Time

AVEVA UOC Lead Engineer

Dubai, UAE

3 days agoFull Time