Team Leader (F&B Service) - Female
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Key skills for this role
Role Overview
Plaza Inn Hotel is seeking an experienced F&B Service Team Leader for its Food and Beverage Service department.
The role oversees daily outlet operations and supports the service team in delivering excellent guest experiences.
The position is full-time and based in Doha, Qatar.
Key Skills for This Role
Full Job Posting
Role Overview
Plaza Inn Hotel is seeking an experienced F&B Service Team Leader for its Food and Beverage Service department.
The role oversees daily outlet operations and supports the service team in delivering excellent guest experiences.
The position is full-time and based in Doha, Qatar.
Key Responsibilities
- Supervise daily operations of assigned food and beverage outlets.
- Lead and support service staff to deliver high-quality guest service.
- Welcome guests and ensure a professional dining experience.
- Maintain hotel service standards, SOP compliance, guest satisfaction, and timely resolution of concerns.
- Conduct daily briefings, assign duties, and train team members on service procedures.
- Coordinate with kitchen, stewarding, housekeeping, and front office departments.
- Ensure dining areas are set up, clean, and ready for service.
- Monitor equipment, report shortages or maintenance issues, and assist with scheduling and shift supervision.
- Prepare operational reports, communicate issues to management, and follow cash handling and billing procedures when required.
Requirements
- At least 2 years of food and beverage service experience, preferably in a hotel environment.
- Previous supervisory experience is preferred.
- Good knowledge of restaurant operations and customer service standards.
- Strong communication and leadership skills.
- Ability to work in a fast-paced environment with a professional appearance and positive attitude.
- Good command of English; additional languages are an advantage.
- Willingness to work shifts, weekends, and public holidays.
Preferred Qualifications
- Diploma or degree in hospitality management or a related field.
- Knowledge of HACCP and food safety standards.
- Experience using POS systems.
- Banquet or buffet service experience is an advantage.
Skills
- Leadership, customer service, communication, teamwork, problem solving, time management, attention to detail, and adaptability.
Compensation
- Pay is QAR 3,000 to QAR 3,500 per month.
Workplace
- Work is performed in person.
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