Supply Chain Manager
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Key skills for this role
About the Role
Sephora is seeking a Supply Chain Manager to lead end-to-end supply chain operations in Saudi Arabia, covering local supply planning, store replenishment, logistics operations, and 3PL management.
Key Skills for This Role
Responsibilities
- Lead Supply Chain operations in the country to maximize product availability and optimize inventory levels across the network
- Manage replenishment strategy and frequency to ensure optimal fulfillment for all stores and e com platform
- Continuously improve last mile solutions that bring additional efficiency and convenience to stores operation and on line customers
- Supervise local warehouses operation, driving a collaborative mindset with local 3PL to increase efficiency, enhance quality standards and reduce cost
- Work closely with local retail team to sense changes in product demand and adjust outlook accordingly
- Supervise over stock and discontinued items exit strategy, coordination of return campaigns and stock rebalancing operations
- Define and monitor relevant metrics and KPIs to proactively diagnose and address operational performance and needs
- Work closely with Dubai HO on Sales & Operations Planning Process (S&OP) to support analysis on KPIs and drive action plans
- Provide direction and lead a team of 7 professionals across Logistics and Planning
Requirements
- Bachelor’s degree
- 7+ years’ experience managing Supply Chain operations
- Middle East and KSA experience preferred
- Retail, Cosmetics, Pharma or FMCG experience preferred
- Extensive Logistics, 3PL Management and Demand & Supply Planning expertise
- Strong planning systems / ERP (SAP and RELEX considered a plus)
- Strong analytical skills, emotional intelligence and communication skills
- Ability to perform under pressure in a fast paced environment
- Results oriented and proactive
- Fluent in English, Arabic speaker is a plus
Full Job Posting
Position Purpose
- The Supply Chain Manager is responsible for the end to end Supply Chain operations in Saudi Arabia to serve Sephora needs in the country omni channel, across stores and e com platform.
- He/she functionally oversees all aspects related to Local Supply Planning, Store Replenishment, Logistics Operations and 3PL Relationship Management.
- He/she is directly responsible for daily operations, new product and brands launches, while building the Supply Chain of the Future through efficient systems and processes.
- The Supply Chain Manager has a mandate to bring the department to targeted levels of performance in the context of fast growth while supporting our customer focused omnichannel strategy.
Missions
- Lead Supply Chain operations in the country to maximize product availability and optimize inventory levels across the network.
- Manage replenishment strategy and frequency to ensure optimal fulfillment for all our stores and e com platform.
- Continuously improve last mile solutions that bring additional efficiency and convenience to stores operation and on line customers.
- Supervise local warehouses operation, driving a collaborative mindset with local 3PL to increase efficiency, enhance quality standards and reduce cost.
- Work closely with local retail team to sense changes in product demand and to adjust the outlook accordingly.
- Supervise over stock and discontinued items exit strategy, coordination of return campaigns and stock rebalancing operations.
- Define and monitor relevant metrics and KPIs to proactively diagnose and address operational performance and needs.
- Work closely with Dubai HO on Sales & Operations Planning Process (S&OP) to support analysis on KPIs and drive action plans.
- Provide direction and lead a team of 7 professionals across Logistics and Planning.
Qualifications
- Bachelor’s degree with 7+ years’ experience managing Supply Chain operations
- Middle East and KSA experience preferred
- Retail, Cosmetics, Pharma or FMCG experience preferred
- Extensive Logistics, 3PL Management and Demand & Supply Planning expertise
- Strong planning systems / ERP (SAP and RELEX considered a plus)
- Strong analytical skills, emotional intelligence and communication skills
- Ability to perform under pressure in a fast paced environment
- Results oriented and proactive
- Fluent in English, Arabic speaker is a plus
What You Will Find
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
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