Store Manager
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Key skills for this role
About the Role
Sephora in Riyadh, KSA is seeking a Store Manager to lead the store team and drive sales. The role involves managing client experience, sales performance, and store operations. Candidates need 1-2 years of sales experience and strong leadership skills.
Key Skills for This Role
Responsibilities
- Assist and guide clients on the most appropriate range of products according to their needs and skin type
- Support store team in explaining and demonstrating new products to clients
- Use Sephora Attitude and selling techniques to build and maximize each client's basket
- Contribute to achieving store monthly turnover and commercial/operational KPIs
- Apply policies and procedures according to Sephora standards
- Support store team with merchandising procedures
- Contribute to overall store image through cleanliness and product restocking
Requirements
- Proven successful sales and services in store
- Minimum 1 to 2 years' experience in sales
- Strong selling techniques
- Good communication skills
- Punctual
- Innovative
Full Job Posting
Position Purpose
- Create an addictive experience for our clients ensuring sales in accordance with our DNA, Sephora Attitude and meeting objectives set by Shop / Store Manager.
Client Experience Education & Demonstration
- Assist and guide clients on the most appropriate range of products, according to their needs and skin type.
- Support your store team in explaining and demonstrating new products to the clients.
- Display an exceptional image and body language in accordance with the Sephora grooming guidelines.
- Make sure to set example and be always a role model.
Sales
- Use the Sephora Attitude & selling techniques to build and maximize each client’s basket.
- Contribute to achieving store monthly turnover.
- Contribute to the store commercial and operational KPIs.
- Have a focus on achieving the stores services target.
Operations
- Apply the policies and procedures according to Sephora standards.
- Support your store team with merchandising procedures (products, testers, prices, animations, cash desk area, stock room, beauty hub tools, etc.) according to Sephora standards.
- Assist your store in all departments where necessary (cash, operations other axis).
- Contribute to the overall store’s image through cleanliness and product restocking.
- Contribute to improving on audit finding.
Qualifications
- Proven successful sales and services in store.
- Minimum 1 to 2 years’ experience in sales.
- Strong selling techniques.
- Good communication skills.
- Punctual.
- Innovative.
What We Offer
- Community where authenticity is embraced.
- Culture of empowerment, learning & growth.
- Work that brings fulfillment.
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