Success Plan Manager - SAP Academy for Services & Consulting - KSA (Hybrid)
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Key skills for this role
About the Role
SAP is seeking early-career talent for its Academy for Services & Consulting program as a Success Plan Manager. You will support customers in adopting and optimizing SAP solutions through structured success plans, governance, and value discussions.
Key Skills for This Role
Responsibilities
- Translate customer business objectives into structured success activities
- Support outcome driven Success Plans aligned to customer priorities
- Contribute to governance, cadence management, and value discussions
- Collaborate across SAP delivery, architecture, and adoption teams
- Apply SAP's Success Plan methodology consistently and at scale
Requirements
- STEM degree or equivalent technology experience
- 1–3 years as a Functional/Technical Consultant or in project management
- Hands on exposure to solution implementation, integrations, and basic cloud/modernization patterns
- SAP solution architecture knowledge (S/4HANA, HANA, SAP BTP, Cloud/SaaS)
- Strong communicator and relationship builder
Full Job Posting
About the Role
- This pipeline helps create a talent pool for multiple S&C Academy cohorts planned throughout the year.
- The SAP Academy for Services & Consulting is a global development program designed for early career talent.
What You’ll Do
- Successfully complete a structured 12 month learn and apply academy program.
- Participate in classroom learning, simulations, and real customer engagement scenarios.
- Support the execution of Success Plans under guidance of experienced Success Plan Managers.
- Assist with development, maintenance, and updates of customer success documentation.
- Prepare materials for governance meetings, including quarterly reviews and steering sessions.
- Support tracking of adoption milestones, consumption indicators, and value realization inputs.
- Participate in proactive risk identification and escalation preparation.
- Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams.
- Learn and apply SAP’s integrated toolchain including Holistic Engagement Planner (HEP), dashboards, Cloud ALM, and customer insights tools.
- Contribute to continuous improvement of engagement quality and customer experience.
What You Bring
- STEM degree or equivalent technology experience.
- 1–3 years as a Functional/Technical Consultant or in project management.
- Hands on exposure to solution implementation, integrations, and basic cloud/modernization patterns.
- Proven focus on customer value—defining success metrics and driving consumption, retention, and time to value.
- SAP solution architecture knowledge (S/4HANA, HANA, SAP BTP, Cloud/SaaS).
- Awareness of governance, risk mitigation, performance, security, and disaster recovery considerations.
- Able to translate business needs into technical/functional requirements and practical roadmaps.
- Strong communicator and relationship builder; customer facing with enablement skills.
About SAP
- SAP helps over 400,000 customers worldwide work more efficiently.
- SAP is a market leader in end to end business application software and related services.
- SAP is committed to inclusion, health, well being, and flexible working models.
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