Strategic Account Manager

Overview

About The Role

• In this role as a Strategic Account Manager, Legal for MENA region, you will:
• Act as an expert for legal tech/AI solutions and advise clients to improve work efficiency.
• Sell TR legal solutions to existing and new clients within the designated territory.
• Maintain deep knowledge of the designated accounts/territory and the clients’ workflow and challenges.
• Strategically develop, execute and maintain a growth-centric business plan and own overall strategy for revenue growth.
• Develop strong, high level, contact network within the designated territory including C and E level executives and department heads.
• Establish strong, long-term customer relationships and identifies new business opportunities and maintains relationships with key decision makers.
• Apply knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth.
• Maintain accurate pipeline on salesforce for forecast and reporting purposes.
• Maintain up to date product knowledge on all products and solutions.
• Serve as a business advisor to promote long term relationships with the client and drives overall customer satisfaction.

About You

• To be considered for this role as a Strategic Account Manager, Legal for MENA region, you will have:
• Experience working with (Corporates, governments, and law firms) in MENA markets.
• Strong sales experience, preferably within the legal/regulatory / SAS related field with a legal/ technology/business educational background or related field.
• Fluency in Arabic and English.
• Strong understanding of customers and their business model and workflows.
• Strong relationship building skills and experience in establishing C level relationship.
• Proven commercial experience in a customer facing environment required.
• Problem solving skills and ability to understand, articulate, structure and solve client needs.
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Strong collaboration skills & strong interpersonal skills.
• Self-confident and comfortable working under limited supervision.
• A desire to compete and win business in a team setting.
• Wide contact network across MENA region would be an advantage
• What’s in it For You?
• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us