Product Manager - FDE
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Key skills for this role
About the Role
Thomson Reuters seeks a Product Manager for the CoCounsel Legal Forward Deployed Engineering team. The role involves customer engagement, backlog management, and productizing bespoke AI solutions for legal workflows.
Key Skills for This Role
Responsibilities
- Partner directly with legal stakeholders to understand workflows, pain points, and operational constraints
- Oversee execution & delivery and support engagements with customers alongside Forward Deployed Engineers
- Translate customer input into clear product requirements and acceptance criteria
- Own & maintain backlogs across FDE engagements, ensuring strong hygiene, prioritization, and transparency
- Ensure work is clearly scoped, sequenced, and tracked across discovery, build, validation and hand off
- Support dependency management and execution planning with engineering partners
- Manage product work from initial intake through development, launch and transition to core product teams
- Ensure decisions, context, and learnings from deployments are well documented and reusable
- Support release readiness and communication with internal stakeholders
- Identify opportunities to convert customer specific solutions into repeatable product capabilities
Requirements
- 4–6 years of product management experience, ideally in enterprise SaaS or integration/implementation heavy environments
- Customer facing interest or experience with legal teams, legal operations, or related enterprise workflows
- Strong organizational skills and comfort managing complex backlogs across multiple engagements
- Ability to translate ambiguous customer needs into clear product requirements
- Exposure to AI enabled products, APIs, or workflow platforms is a plus
Full Job Posting
About The Role
- We are seeking a Product Manager to lead product execution and support the CoCounsel Legal Forward Deployed Engineering (FDE) team, focused on disciplined execution, customer engagement, and end‑to‑end AI product lifecycle management across deployments.
- This role is customer‑facing and requires familiarity or keen interest with the legal industry and how legal teams operate in practice.
- The Product Manager will work directly with corporate customers and Forward Deployed Engineers to ensure bespoke products & integration patterns as part of FDE engagements are well defined, well managed, and intentionally productized into scalable AI product capabilities over time.
Key Responsibilities
- Customer Engagement & Use Case discovery: Partner directly with legal stakeholders to understand workflows, pain points, and operational constraints. Oversee execution & delivery and support engagements with customers alongside Forward Deployed Engineers. Translate customer input into clear product
- Backlog & Execution Management: Own & maintain backlogs across FDE engagements, ensuring strong hygiene, prioritization, and transparency. Ensure work is clearly scoped, sequenced, and tracked across discovery, build, validation and hand off. Support dependency management and execution planning with
- End End Product Lifecycle Ownership: Manage product work from initial intake through development, launch and transition to core product teams. Ensure decisions, context, and learnings from deployments are well documented and reusable. Support release readiness and communication with internal stakeho
- Productizing Bespoke Work: Identify opportunities to convert customer specific solutions into repeatable product capabilities. Work with Senior Product Managers and core product teams to define when work should remain custom specific versus when it should be generalized.
About You
- 4–6 years of product management experience, ideally in enterprise SaaS or integration / implementation‑heavy environments.
- Customer‑facing interest or experience with legal teams, legal operations, or related enterprise workflows.
- Strong organizational skills and comfort managing complex backlogs across multiple engagements.
- Ability to translate ambiguous customer needs into clear product requirements.
- Exposure to AI‑enabled products, APIs, or workflow platforms is a plus.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2 3 days a week in the office depending on the role) for our office based roles.
- Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually.
- Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
Additional Information
- New Position: This position is open due to an existing vacancy to support our evolving business needs.
- Base compensation range for Ontario, Canada: CAD 93,000 CAD 143,000 CAD.
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