Client Technology Partner
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Key skills for this role
About the Role
Thomson Reuters is seeking a Client Technology Partner to lead professional and consulting services for strategic clients. This leadership role requires 15+ years of experience in enterprise account management or consulting, with a focus on technology solutions.
Key Skills for This Role
Responsibilities
- Serve as the primary executive contact and trusted technology advisor for strategic clients
- Cultivate high impact relationships with key client stakeholders and decision makers
- Align technology proposals and project objectives with client's long term strategic goals
- Lead executive engagements including Steering Committee meetings and Quarterly Business Reviews
- Drive commercial growth by identifying upsell, cross sell, and referral opportunities
- Partner with internal Project Managers and delivery teams to ensure high quality project execution
- Champion product adoption by ensuring solutions are integrated into client workflows
- Deliver external thought leadership at industry conferences and author white papers
- Influence internal product strategy by sharing client insights with Solution Architecture and Product Development teams
Requirements
- 15+ years of experience in enterprise account management, program delivery, consulting, or professional services, preferably within the technology or data sector
- Demonstrated track record of managing high value, complex client accounts and partnering directly with C suite executives
- Exceptional executive presence and communication skills
- Strong background in consultative, solution based selling
- Adept at stakeholder management and navigating complex, matrixed organizations
- High strategic agility
Full Job Posting
About The Role
- Thomson Reuters is seeking a Client Technology Partner to lead our professional and consulting services.
- In this high impact, leadership role, you will serve as a trusted technology advisor for our largest, most strategic clients, ensuring the profitable, high quality implementation and support of our core information and productized solutions while driving long term business growth.
Key Responsibilities
- Serve as the primary executive contact and trusted technology advisor, representing the Thomson Reuters Enterprise Professional Services organization to build deep credibility and partnership.
- Cultivate high impact relationships with key client stakeholders and decision makers throughout the project lifecycle.
- Align technology proposals and project objectives with the client's long term strategic business and technology goals.
- Lead executive engagements, including Steering Committee meetings and Quarterly Business Reviews (QBRs), to ensure project success and maintain strong brand perception.
- Drive commercial growth by identifying upsell, cross sell, and referral opportunities grounded in a deep understanding of the client's business priorities.
- Partner with internal Project Managers and delivery teams to ensure flawless, high quality project execution and maximum customer satisfaction.
- Champion product adoption by working closely with client stakeholders to ensure Thomson Reuters solutions are deeply integrated into their daily workflows.
- Deliver external thought leadership by presenting at industry conferences, participating in customer advisory boards, and authoring white papers.
- Influence internal product strategy by sharing client insights and feedback with Solution Architecture and Product Development teams to drive continuous solution enhancement.
About You
- 15+ years of experience in enterprise account management, program delivery, consulting, or professional services, preferably within the technology or data sector.
- Demonstrated track record of managing high value, complex client accounts and partnering directly with C suite executives.
- Exceptional executive presence and communication skills, with a proven ability to influence decisions and inspire confidence at all levels.
- Strong background in consultative, solution based selling and identifying commercial opportunities within existing client portfolios.
- Adept at stakeholder management, with the ability to align competing priorities and navigate complex, matrixed organizations.
- High strategic agility, possessing the unique ability to dive deep into technical and project details, while seamlessly elevating discussions to high level business strategy.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2 3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro bono consulting projects and ESG initiatives.
- Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
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