Store Supervisor
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Key skills for this role
About the Role
Binghatti Holding is seeking a Store Supervisor to oversee daily store operations, lead the team, and ensure exceptional customer service. The role requires 2-3 years of retail or supervisory experience, strong leadership skills, and flexibility to work shifts.
Key Skills for This Role
Responsibilities
- Supervise and coordinate daily store operations to ensure smooth business activities
- Lead, motivate, and support store staff to achieve performance and sales goals
- Ensure excellent customer service and promptly resolve customer concerns or complaints
- Monitor staff attendance, scheduling, and performance
- Maintain store cleanliness, visual merchandising, and product presentation standards
- Assist with inventory management, stock control, and stock replenishment
Requirements
- Minimum 2 3 years of experience in retail, hospitality, or a supervisory role
- Strong leadership and team management skills
- Excellent customer service and problem solving abilities
- Experience with inventory control and stock management
- Proficiency in POS systems and basic Microsoft Office applications
Full Job Posting
About Binghatti
- Binghatti is one of the UAE’s most dynamic and fast growing property brands, headquartered in Dubai. We are known for bold architecture, visionary design, and partnerships with global luxury icons such as Bugatti, Mercedes Benz, and Jacob & Co.
- With a portfolio exceeding AED 15 billion across Dubai’s most prestigious developments, Binghatti continues to transform the city’s skyline and set new standards for innovation and excellence in real estate.
Key Responsibilities
- Supervise and coordinate daily store operations to ensure smooth business activities.
- Lead, motivate, and support store staff to achieve performance and sales goals.
- Ensure excellent customer service and promptly resolve customer concerns or complaints.
- Monitor staff attendance, scheduling, and performance.
- Maintain store cleanliness, visual merchandising, and product presentation standards.
- Assist with inventory management, stock control, and stock replenishment.
- Conduct regular stock counts and report discrepancies.
- Monitor sales performance and implement strategies to achieve store targets.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Train new employees and provide ongoing coaching and development to team members.
- Prepare operational reports and communicate store performance to management.
- Handle cash management, opening and closing procedures, and daily reconciliations.
Qualifications & Requirements
- High school diploma or equivalent; Bachelor's degree is an advantage.
- Minimum 2–3 years of experience in retail, hospitality, or a supervisory role.
- Strong leadership and team management skills.
- Excellent customer service and problem solving abilities.
- Experience with inventory control and stock management.
- Proficiency in POS systems and basic Microsoft Office applications.
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including weekends and holidays.
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