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indeed

Cafe Supervisor

Binghatti Holding Limited
Dubai, UAE
Contract
Mid
Onsite
4 days ago
Team ManagementCustomer ServiceInventory ManagementPOS SystemsMicrosoft Office
Free

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Team ManagementCustomer ServiceInventory Management
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About Binghatti

  • Binghatti is one of the UAE’s most dynamic and fast growing property brands, headquartered in Dubai.
  • We are seeking a proactive and experienced Cafe Supervisor to oversee daily store operations, lead the store team, and ensure exceptional customer service.

Key Responsibilities

  • Supervise and coordinate daily store operations to ensure smooth business activities.
  • Lead, motivate, and support store staff to achieve performance and sales goals.
  • Ensure excellent customer service and promptly resolve customer concerns or complaints.
  • Monitor staff attendance, scheduling, and performance.
  • Maintain store cleanliness, visual merchandising, and product presentation standards.
  • Assist with inventory management, stock control, and stock replenishment.
  • Conduct regular stock counts and report discrepancies.
  • Monitor sales performance and implement strategies to achieve store targets.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Train new employees and provide ongoing coaching and development to team members.
  • Prepare operational reports and communicate store performance to management.
  • Handle cash management, opening and closing procedures, and daily reconciliations.

Qualifications & Requirements

  • High school diploma or equivalent; Bachelor's degree is an advantage.
  • Minimum 2–3 years of experience in retail, hospitality, or a supervisory role.
  • Strong leadership and team management skills.
  • Excellent customer service and problem solving abilities.
  • Experience with inventory control and stock management.
  • Proficiency in POS systems and basic Microsoft Office applications.
  • Strong verbal and written communication skills.
  • Ability to work flexible shifts, including weekends and holidays.

Why Join Binghatti?

  • At Binghatti, we do not just build properties we build legacies.
  • You will join a team driven by ambition, creativity, and excellence.

Application Questions

  • What is your salary expectation?
  • What is your notice period?

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