Store Manager
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Key skills for this role
About the Role
Sephora is hiring a Store Manager in Riyadh, Saudi Arabia. The role involves creating an addictive client experience, driving sales, and managing store operations. Requires 1-2 years of sales experience, strong selling techniques, and good communication skills.
Key Skills for This Role
Responsibilities
- Assist and guide clients on the most appropriate range of products according to their needs and skin type
- Support store team in explaining and demonstrating new products to clients
- Use Sephora Attitude & selling techniques to build and maximize each client’s basket
- Contribute to achieving store monthly turnover and commercial/operational KPIs
- Apply policies and procedures according to Sephora standards
- Support store team with merchandising procedures
- Contribute to overall store’s image through cleanliness and product restocking
Requirements
- Proven successful sales and services in store
- Minimum 1 to 2 years’ experience in sales
- Strong selling techniques
- Good communication skills
- Punctual
- Innovative
Full Job Posting
Position
- Store Manager
- Saudi Arabia (KSA)
- Reporting to: Retail Supervisor
Client Experience
- Assist and guide clients on the most appropriate range of products, according to their needs and skin type
- Support your store team in explaining and demonstrating new products to the clients
- Display an exceptional image and body language in accordance with the Sephora grooming guidelines
Sales
- Use the Sephora Attitude & selling techniques to build and maximize each client’s basket
- Contribute to achieving store monthly turnover
- Contribute to the store commercial and operational KPIs
- Have a focus on achieving the stores services target
Operations
- Apply the policies and procedures according to Sephora standards
- Support your store team with merchandising procedures (products, testers, prices, animations, cash desk area, stock room, beauty hub tools, etc.)
- Assist your store in all departments where necessary (cash, operations other axis)
- Contribute to the overall store’s image through cleanliness and product restocking
- Contribute to improving on audit finding
Know How
- Keep the knowledge and skills up to date by attending regular training and convention events, either in class at Sephora University or in store and by connecting and actively using our digital training platform (360 e learning)
Qualifications
- Proven successful sales and services in store
- Minimum 1 to 2 years’ experience in sales
- Strong selling techniques
- Good communication skills
- Punctual
- Innovative
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