Specialist, Virtual Health
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Key skills for this role
About the Role
PHSA is seeking a Specialist, Virtual Health to lead complex research and analysis supporting virtual health initiatives. The role involves business requirements gathering, change management, process design, and project execution.
Key Skills for This Role
Responsibilities
- Coordinate business requirements by collaborating with the OVH team and engaging stakeholders
- Provide leadership on technical work streams and mentor the OVH Business Analyst
- Provide specialized analysis of operational problems and recommend innovative solutions
- Facilitate consensus on issues including business design features, program changes, data requirements, privacy issues and reports
- Develop business requirements specifications, project proposals, business cases, and other documentation
- Coordinate and support stakeholder engagement in project planning and implementation
- Develop plans for projects to ensure on time delivery and support adoption, optimization and sustainment
- Analyze data to inform evaluation of Virtual Health initiatives and summarize findings
- Collaborate with internal and external partners including IMITS, Privacy, Supply Chain, and vendors
- Perform feasibility studies, workload efficiency analyses, and identify system deficiencies
Requirements
- Bachelor's degree in Business, Health Informatics, or a related discipline
- Minimum of five years' recent related experience including three years in a leadership role
- Experience in Virtual Health and healthcare preferred
- Demonstrated knowledge of Indigenous specific mandates and cultural safety
Full Job Posting
Overview
- The Specialist, Virtual Health leads complex research and analysis to support the Office of Virtual Health (OVH) team in leading PHSA virtual health initiatives.
- The scope includes gaining extensive knowledge in virtual health to provide technical expertise and support overall goals, objectives and operations of OVH.
- The Specialist is engaged in multiple initiatives, supporting people readiness planning, business requirements gathering, and project execution.
- Leads change management and process design within the VH portfolio.
What You’ll Do
- Coordinate business requirements by collaborating with the OVH team to engage clinical/program operation owners, key stakeholders and subject matter experts.
- Provide leadership on technical work streams and processes and supports and mentor the OVH Business Analyst.
- Provide specialized analysis of operational problems and recommend innovative solutions.
- Facilitate consensus on issues, including business design features, program changes, data requirements, privacy issues and reports.
- Develop business requirements specifications, project proposals, business cases, project summaries and other related documentation.
- Coordinate and support stakeholder engagement in project planning and implementation.
- Develop plans for projects to ensure on time delivery of projects and support adoption, optimization and sustainment.
- Analyze data (qualitative and quantitative) to inform evaluation of Virtual Health initiatives.
- Collaborate with key internal and external partners, including IMITS, Privacy, Supply Chain, potential vendors.
- Perform feasibility studies, workload efficiency analyses, including identifying system deficiencies, operational inefficiencies.
- Participate in various operational and project committees and teams to facilitate and lead various initiatives.
Qualifications
- A level of education, training, and experience equivalent to a Bachelor’s degree in Business, Health Informatics, or a related discipline plus a minimum of five (5) years’ recent related experience including three (3) years in a leadership role.
- Experience in Virtual Health and healthcare preferred.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Office of Virtual Health contexts.
Skills & Knowledge
- Excellent verbal and written communication skills including the ability to communicate complex ideas in simple terminology.
- Ability to understand and clearly relate technical information to internal and external members of the organization.
- Understands business analysis and project management methodology.
- Superior ability in presentation, facilitation, negotiation and issue management/escalation.
- Ability to facilitate and encourage cooperation between diverse operational groups and skill sets.
- Strong skills and experience in MS Office (Excel, Word, PowerPoint and MS Project, Access), SharePoint and Visio, Crystal reports and other Business Intelligence Tools.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous specific racism.
What We Bring
- Join one of BC’s largest employers with province wide programs, services and operations.
- Access to professional development opportunities through in house training programs.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options.
- Access to WorkPerks, a premium discount program.
Salary Range
- CAD 76,111 CAD 109,409 /year.
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