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Business Analyst and Project Support, PDHIS

Provincial Health Services Authority
Burnaby, CAN
Temporary
Mid
1 weeks ago
Business Process MappingGap AnalysisProject PlanningRequirements DocumentationStakeholder EngagementTraining Development
Free

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Business Process MappingGap AnalysisProject Planning
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Role Overview

  • The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services within IMITS.
  • Works in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes.
  • Functions as a Subject Matter Expert (SME) to project team through performing gap analysis of systems and business process mapping including the identification of linkages to other business systems.

What You’ll Do

  • Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
  • Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
  • Provide professional expertise to staff, departments, PDHIS stakeholders, and guidance regarding standard process for project management.
  • Review, analyze and define current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
  • Provide user support, advice and orientation. Develop content, as required, for training modules, deliver training, and provide guidance to system users and department staff.
  • Develop and maintain online course content as required. Develop and maintain various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.

What You Bring

  • A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation.
  • Public Service and Health Sector experience and knowledge an asset.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous specific mandates.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Regional Digital Solutions contexts.

What We Bring

  • Join one of BC’s largest employers with province wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs.
  • Access to professional development opportunities through our in house training programs, including +2,000 courses.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

Salary Range

  • $69,218 $99,501. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Hours of Work

  • 08:00 16:00 (Monday to Friday)

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