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Spa Receptionist

Fairmont Hotels & Resorts
Dubai, UAE
Full Time
Entry
Onsite
Today
Guest ServiceCommunicationOrganizationMultitaskingExcelRetail Sales
Free

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Company Description

  • Fairmont The Palm is a luxury resort located on Palm Jumeirah Island in Dubai with 391 rooms, 11 F&B outlets, and a spa.

Job Description

  • Consistently offer professional, friendly and engaging service
  • Assist in all operations of the Spa and have knowledge of all Spa menu
  • Assist guest with use of sauna, steam, day pass and spa facilities
  • Assist guests with product information and retail sales
  • Provide guest information relating to spa menu and special offers
  • Maintain stock levels and ensure products are displayed as per standards
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Report any problems or questions to Supervisor
  • Attend pre shift briefings and handover
  • Clean and tidy areas when necessary
  • Report any equipment malfunctioning or Health & Safety hazard

Qualifications

  • Able to focus and prioritize
  • Perfect English in both oral and written
  • Excel experience including a high level of understanding for figures
  • Organized and able to multi task
  • Can stand for long hours
  • Enthusiastic and bubbly personality

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