Doorman
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Key skills for this role
About the Role
Fairmont The Palm seeks a Doorman to welcome guests, assist with luggage, and ensure smooth traffic flow at the hotel entrance. The role requires a passion for guest service, strong interpersonal skills, and the ability to work under pressure.
Key Skills for This Role
Responsibilities
- Welcome guests and assist in/out of vehicles by opening doors
- Inform guests of vehicle parking procedures and direct Valet Parkers
- Attend review of daily event sheet with Bell Captain
- Be knowledgeable about hotel facilities and local activities
- Assist Valet Parkers in issuing valet tickets
- Direct flow of traffic at hotel driveways ensuring safety
- Coordinate with security for safety procedures
- Handle guests' luggage promptly and professionally
- Deputize for Bellmen when necessary
- Respond to queries positively
- Follow department policies and safety standards
- Report Lost & Found items
Requirements
- Passion for Guest Service
- Highly organized and results oriented
- Strong interpersonal and problem solving abilities
- Excellent presentation and communication skills
- Highly responsible and reliable
- Ability to work cohesively as part of a team
- Ability to focus on guest needs, remaining calm and courteous
Full Job Posting
Company Description
- Fairmont The Palm is a luxury resort on Palm Jumeirah Island in Dubai with 391 rooms, 11 F&B outlets, pool, beach, health club, spa, and kids' club.
Job Description
- Welcome guests and assist in/out of vehicles by opening doors.
- Inform guests of vehicle parking procedures and direct Valet Parkers.
- Attend review of daily event sheet with Bell Captain.
- Be knowledgeable about hotel facilities and local activities.
- Assist Valet Parkers in issuing valet tickets.
- Direct flow of traffic at hotel driveways ensuring safety.
- Coordinate with security for safety procedures.
- Handle guests' luggage promptly and professionally.
- Deputize for Bellmen when necessary.
- Respond to queries positively.
- Follow department policies and safety standards.
- Report Lost & Found items.
Qualifications
- Passion for Guest Service
- Highly organized, results oriented, flexible, works well under pressure
- Strong interpersonal and problem solving abilities
- Excellent presentation and communication skills
- Highly responsible and reliable
- Ability to work cohesively as part of a team
- Ability to focus on guest needs, remaining calm and courteous
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